The booking made through ******* was not honoured by the hotel. I reached the hotel at 10 pm after a long drive from Bangalore, only to be confronted by a extremely rude receptionist who could only say 'No Rooms"!!. This is despite having a confirmed booking and having paid for it.
It was most unprofessional attitude and unhelpful as they did not give a reason for not having rooms or availability in nearby hotels.
번역