We recently stayed in an old hotel facing a busy street. Despite closing the window, the noise from the traffic was still very loud, making it difficult for us to get a good night's sleep. The constant sound of cars and honking permeated the room, disrupting our rest. In the mornings, the breakfast offered by the hotel was disappointing, with very limited choices. It lacked variety, and the quality of the food was subpar, which added to our overall dissatisfaction with the stay. Additionally, the elevator in the hotel was a major inconvenience. It was both slow and small, accommodating a maximum of only four people at a time. This often resulted in long wait times, especially during peak hours when many guests were trying to use it simultaneously. It was particularly frustrating for those of us with heavy luggage or for larger groups. However, it's worth mentioning that the hotel staff were very nice and helpful. They were always ready to assist with any requests or questions we had, which was a silver lining in an otherwise disappointing experience. Their kindness and dedication provided some comfort, but overall, the noise, lackluster breakfast, and inadequate elevator facilities made our stay less than pleasant.
번역
리뷰어
투숙일: 2023년 7월
개인
5.0/5
강력 추천
작성일: 2023년7월7일
This was my 6th stay at this hotel. Every time I am in Belgrade for more than the day I choose to stay here for their location, 5 minutes to Knez Mihailova, 20 minutes to Usce Shopping Mall, 25 minutes to Galerija Mall. Taxis regularly pass by the front of the hotel, and the bus station is only about 10 minutes away - although the quickest route is s cobblestone road so suitcases will struggle. The rooms are clean, with all of the necessary supplies. Buffet breakfast offers plenty of choices without being overwhelming. Tea, coffee, juices are also available. There is also a café attached to the hotel where you can also purchase other beverages such as soft drinks and alcohol. The hotel also has a well appointed gym which generally isn’t busy but it’s a great benefit to have on site. Staff are also extremely friendly and patient. After a few days of seeing them regularly they do greet you in the morning and have polite brief conversations. I was most impressed on my last day when I was having my coffee that I met the hotel manager, who was extremely friendly. I was most impressed with how she was genuinely interested to hear about my stay and whether there was anything they could have done differently/better to improve my experience. You will definitely not be disappointed with the property out the facilities.
번역
리뷰어
투숙일: 2023년 6월
기타
5.0/5
강력 추천
작성일: 2023년6월12일
Great hotel in the center, modern style. Profesional staff always ready to help. Room is clean and spaciouswith minibar. Breakfast great choice and delicious. For every recommendations! I will come again!
번역
리뷰어
투숙일: 2023년 1월
개인
3.0/5
작성일: 2023년1월31일
This hotel was fine for my brief stay. It is located in a convenient spot for taking the #72 bus from the airport and is no more than a 5-10 minute walk from the Old Town. I stayed on the non-street-side side of the hotel and it was quite quiet. The breakfast was fine - not great, just fine. My big issue was with the cleanliness of the room: there was leftover trash from the previous user; the glass was translucent (!); the shower and all the chrome was spotty; and in general, everything had a general 'film' to it. It's like they cleaned or mopped but used dirty water. I'm used to roughing it and so I'm not too particularly picky about these things, but for this price it would have been nice if there was a minimum cleaning effort put forth.
번역
리뷰어
투숙일: 2023년 1월
출장
1.0/5
작성일: 2023년1월31일
I wish the health authorities could see this review and do something about this unsanitary and infectious place. The worst hotel I have ever been to, no one and never should someone book this fraud of hotel. The “manager” Maya Kojic is the worst and most unfriendly manager I have ever seen. She is always lying and accusing the other customers for her uncontrollable mess. She is the most ignorant, rude person I have ever met, and she does not care about the hygiene of the hotel and comfort of the customers. I had the chance to survive this hell for more than two months. During my stay and my 3-room change, the “cleaning” staff cleaned my room only 7 times. The cleaning: They do not even check the rooms regularly. They do not pick up the waste. They do not change the bedsheets and the towels and when they do, they are ALWAYS dirty. They refuse to do their job and I had to change my bedsheets alone. They use the same black water to mop the floor in every room. They use the sink to “wash” their cleaning materials and they leave the sink dirty. Since I was on a business trip me, my colleagues had to change my own waste bins, and we left the trash bags out of our rooms. The manager threatened us that “IF YOU DO THAT AGAIN I WILL THROW THE BAGS INSIDE YOUR ROOM”. She was always complaining about how dirty we left the rooms without thinking that we were in that room without basic cleaning for 2+ weeks. When you asked for cleaning you had to be there, otherwise they only changed towels and trash bags. They did not bother to clean the small depressing room. The room: It was falling apart. The a/c was always malfunctioning. It was moldy, black and dirty as a result, many of us became sick. The fridge was a sanitary hazard. It was dirty and not working properly of course. When I first entered my supposedly clean room, I was cleaning it for 2 hours finding feces on the toilet bowl, hair and every other possible stain. The breakfast: the unhealthiest choices were there. Everything was fried until dehydration; the coffee machine was serving burnt coffee but again the manager accused us for using it (!). The china was dirty of course and the staff refused to make an omelet with a simple “NO”. The leftovers were there the next day in another form of food. The molded olives were there until one day there was a new recipe with olives. Moreover, as a receptionist told us. They boiled the eggs for the whole week. Additional comments: the staff was lazy, bored, unfriendly, and full of useless excuses and most of the times expressing personal opinions about cultural matters and attacking personally some of us. If the “manager” did not have a good opinion about you then she would make your life even harder, like it was not already in this hell. The hotel corridors smelled as if something was dead and they just sprayed with an air freshener. Blocked sewage for days and of course they did not bother. We had to buy cleaning material for the room. Other than this