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숙소 답변: Dear VLADiator,Thank you very much for such a wonderful and detailed review, and for the perfect scores! We are delighted to know that you enjoyed our location and found it convenient for exploring Belgrade’s history, culture, restaurants and vibrant city life.We are especially happy that you appreciated our modern rooms and the kindness and helpfulness of our team. Knowing that our 24/7 reception service contributed to a comfortable stay means a lot to us.It was a pleasure having you with us, and we sincerely hope to welcome you back to Maison Royale on your next visit to Belgrade!Warm regards,Maison Royale Team

숙소 답변: Dear,Thank you so much for your wonderful review and for the perfect scores! We are delighted to hear that you enjoyed your room, our service, and breakfast.It was a pleasure having you as our guest, and we truly hope to welcome you back to Maison Royale on your next visit to Belgrade.Warm regards,Maison Royale Team

숙소 답변: Dear Guest,Thank you very much for your detailed review and for sharing your experience with us. We are delighted to hear how much you enjoyed our location and that you found our hotel convenient for exploring Belgrade.We are also very happy to know that you appreciated the blackout curtains, comfortable beds, coffee and tea facilities, and the complimentary coffee capsules.Regarding the minibar, we completely understand your comment. Our minibar prices are clearly displayed in the room, while complimentary water is not included. As you kindly mentioned, there are also several convenient options nearby for purchasing water.We sincerely apologize for the inconvenience caused by the temporary water interruption during your stay. We fully understand how inconvenient this can be and appreciate your understanding.Most importantly, we are truly grateful that you chose to rebook Maison Royale for your return journey. We look forward to welcoming you again and hope your next stay will be absolutely smooth and enjoyable!Warm regards,Maison Royale Team

숙소 답변: Dear Woshizhoujiadaxiaojie ,Thank you very much for your honest and detailed review, and especially for choosing to extend your stay with us. We truly appreciate your feedback.We are sorry to hear that the room you received after extending your stay felt smaller than the room you initially occupied. Our rooms vary in size and layout, and room allocation depends on availability, particularly when extending a reservation over different dates. Weekend rates may also differ from weekday rates according to our pricing policy.We are glad, however, that you appreciated the USB charging ports and, most importantly, our service. Your comments about the different room layouts are very helpful, and we will certainly keep them in mind when assisting guests with future room selections.Thank you once again for staying with us, and we hope to have the opportunity to welcome you back to Maison Royale for an even more enjoyable experience.Warm regards,Maison Royale Team

숙소 답변: Dear lebronxu,Thank you so much for your wonderful review and for the excellent scores! We are delighted to hear that you enjoyed our fantastic location, right in the heart of Belgrade’s pedestrian zone and just a short walk from the fortress.It sounds like you made the most of your business trip by starting your mornings with breakfast and a relaxing walk around the fortress — we couldn’t imagine a better way to experience Belgrade!We truly appreciate your kind words and hope to welcome you back to Maison Royale on your next visit.Warm regards,Maison Royale Team

숙소 답변: Dear Shuaige0326,Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.We regret that you were dissatisfied with the service at the reception, as providing courteous and professional assistance to our guests is very important to us. Your comments will be reviewed internally with our team.Maison Royale is located in a historic building, which gives the hotel its unique character but also means that some architectural features, such as the corridors and sound insulation, may differ from those found in modern hotel buildings.We appreciate your feedback and are sorry that your overall stay was not more enjoyable.Kind regards,Maison Royale Team