벨렘 Colombo 근처 호텔

Hotel located in gorgeous old colonial-style building. Beautiful decor. Room was very large and spacious. Lack of insulation of windows meant lots of street noise early in the morning. Area around the hotel felt unsafe at night: need to take taxi (or Uber). Staff were just atrocious: front desk staff had no clue how to check in a guest: I had booked online on the hotel website, and communicated with the hotel by email before arrival, but front desk had trouble to locate my booking and kept asking for my contact details… checkin took forever. A/C unit in room leaked water: not just the occasion drip, but almost a waterfall - when informed, front desk staff just shrugged shoulders. Bed sheets were too short for bed (at foot end of bed, we were basically sleeping on the bare mattress). when asking about this at the front desk, they claimed the picture we showed was from another hotel (!)… until we dragged them to our room to show the bed. Despite assurances from restaurant staff and front desk staff the night before, breakfast starts at 7am, and not a minute earlier! (Even if the buffet is ready and you have a tour guide picking you up, no chance to get anything to eat before 7am) Not sure if it was lack of training or a general lack of interest in customer service, but service at this place is BAD!

Overall, we got a very cheap deal for 8 nights and for the price we paid, it was ok. However, there is still a lot they can improve on. We know Belem is not the most internationally oriented city. However, when booking a Mercure, you would expect the guest-facing team to speak English. Throughout the stay we met 3 receptionists with 75% English. The other team members 0, which made communication quite hard. We booked a Superior Room, as from reading other reviews, we could figure out these were quite recently renovated. Being a global company and French brand, you would expect a renovated room to have universal power sockets. Unfortunately, they did not. It was our first time in Brazil and we are from Europe. Our phone chargers fit in the power socket just fine, but the laptop charger did not. We never knew there was a difference. Strangely enough, the hotel only had adaptors from Brazil to Europe, not the other way around. Already quite annoyed, we decided to purchase one ourselves outside. Unfortunately, that also turned out to be an impossible task. Could not find it anywhere. Next day told reception we would look for it ourselves as well, but if they could please ask their purchaser to find an adaptor. We still did not find it ourselves, the hotel did not even bother to look. So, on the third day I got quite upset, as I was not able to work on my laptop. I asked the receptionist if I could speak to the manager. One lady came, we never were told her name or job title, but then the receptionist had to translate as even the manager did not speak English. We gave her the actual charger to keep with her so they could find a suitable adaptor. When returning in the evening there was an adaptor in the room with a handwritten note stating they found us the adaptor we need. NOT, it was the same one from Brazil to Europe. We actually gave the charger, and still we got an adaptor which does not fit. Of course, immediately we went down again. Then one guy from the Maintenance team looked at it and said he would sort something out. He came very happy to the room after 15 minutes. He actually melted the holes in the adaptor to make them bigger so our charger would fit. Melted!! Huge fire hazard, but ok it worked. Breakfast was in a meeting room due to renovation of the restaurant. That can happen, but there was absolutely no atmosphere created in the meeting room. At least play some background music! Although the variety of food at breakfast was not great, the quality of the items was good! Problem though is that there is no system for refilling empty items on the buffet. Especially scrambled eggs were often unavailable, as they would wait for it to be empty, then inform the kitchen to make more. There was also no registration at breakfast, so they would never know how many more people were still supposed to come for breakfast. Each day there were 2 different fresh juices, from fruits only known to Brazilians we guess. We did not like any of them. Can

비용 혜택이 좋은 호텔을 찾았는데, 작동이 안되는 금고 사용에 문제가 있어서 투숙객에게 방을 주기 전에 모든 것이 확인되어야 한다고 믿습니다. 그리고 청소에 더 카풀이 있어야 합니다.

나의 체재는 짧았다, 나는 Salinopolis-PA에서 돌아 왔고, 오전 19시경 베들레에 도착했다. 02/03/2022, 우리는 목욕을하고 조금 잠을 잘 곳이 필요했습니다. 왜냐하면 나의 비행은 오전 2시 20 분에 표시 되었기 때문입니다. 03/03/2022, 짧은 체류. 우리가 방에 도착했을 때 욕실이 따뜻하지 않다는 것을 알았을 때 우리는 리셉션에 불평을 호출했고 승무원은 유지 보수에 대해 행동 할 것이라고 말했고 15 분 안에 해결 될 것입니다. 우리는 저녁 식사를 위해 나가서 21:00 경에 돌아 왔고 문제가 계속되었습니다. 우리는 15 분 안에 해결 될 것이라고 말한 리셉션에 연락했습니다. 그들은 해결하지 못했습니다. 그들은 우리 방을 교환하지 않았고 그 권리를 위해 머물 렀습니다. , 호텔은 우리가 휴식을 위해 뜨거운 목욕을 할 것으로 예상되는 최소한을 제공하지 않았습니다. 이 이비스 카테고리에서 다시 호스트하지 않고, 침대 침대는 매우 불편하고 객실의 음향이 나쁘다 (이미 호스트한 모든 이비스에 항상 존재하는 특징), 좋은 부분은 위치 때문이다.

Lençol estava sujo, só tinha um sabonete no quarto, mas no demais foi uma boa estadia, bom atendimento, café da manhã maravilhoso, localização ótima no centro.

속임수는 내가이 호텔을 평가하는 데 찾는 형용사입니다! 4-star 호텔이 될 수 없습니다. 욕실에는 개혁이 이루어졌으며 완료되지 않은 판이 있습니다. 카누가 보이는 기도에 큰 구멍이 있습니다. 그들은 당신에게 사본과 다른 개인 위생 품목 만 제공합니다. 건조기가 없습니다. 침대리넨은 사용하게 냄새가 나고 드레싱 드레스는 쓸려요. 조식은 아주 간단하고 어느 날 프랑스 빵이 전날이라 그런지. 직원만 친절하고 조심하세요!! 제공되는 것에 비해 비싼줄 알았는데!

훌륭한 직원. 아마존에서 부상에서 벗어날 수있는 체육관이 조금 더 오래 머물 렀습니다. 완전히 사용할 수 있습니다. 이른 아침. 멋진 전망.

호텔은 매우 훌륭하고 오래되고 전통적이며 좋은 서비스였습니다. 우리는 하룻밤을 묵었습니다. 예약이 결합되었지만 수건과 수건이 하나뿐이기 때문에 요청해야했습니다. 샤워기의 뜨거운 물이 작동하지 않았습니다. 당신은 매우 까다롭고 부드러운 레스토랑을 돌보고 우리 비행이 일찍 있었기 때문에 시간표 전에도 아침 식사를 만들 수 있습니다.

The Ibis Belem Aeroporto is probably the best choice if you need to stay near Belem airport for a late arrival or early departure. Check-in counter is sometimes busy also late at night or early morning as there are passengers and crews arriving all the time , nevertheless it’s always quick and efficient. Rooms are standard Ibis rooms and are very clean. Uber from the airport is just a few minutes and is really cheap, the area around the hotel doesn’t offer much, there is a convenience store and a pharmacy in walking distance. All the staff is professional and helpful.

매우 위생적인 호텔, 다른 호텔에 비해 넓은 방, 완벽한 배치, 나는 확실히 돌아올 것이다!