벨렘 Blue Marina 근처 호텔

비용 혜택이 좋은 호텔을 찾았는데, 작동이 안되는 금고 사용에 문제가 있어서 투숙객에게 방을 주기 전에 모든 것이 확인되어야 한다고 믿습니다. 그리고 청소에 더 카풀이 있어야 합니다.

Overall, we got a very cheap deal for 8 nights and for the price we paid, it was ok. However, there is still a lot they can improve on. We know Belem is not the most internationally oriented city. However, when booking a Mercure, you would expect the guest-facing team to speak English. Throughout the stay we met 3 receptionists with 75% English. The other team members 0, which made communication quite hard. We booked a Superior Room, as from reading other reviews, we could figure out these were quite recently renovated. Being a global company and French brand, you would expect a renovated room to have universal power sockets. Unfortunately, they did not. It was our first time in Brazil and we are from Europe. Our phone chargers fit in the power socket just fine, but the laptop charger did not. We never knew there was a difference. Strangely enough, the hotel only had adaptors from Brazil to Europe, not the other way around. Already quite annoyed, we decided to purchase one ourselves outside. Unfortunately, that also turned out to be an impossible task. Could not find it anywhere. Next day told reception we would look for it ourselves as well, but if they could please ask their purchaser to find an adaptor. We still did not find it ourselves, the hotel did not even bother to look. So, on the third day I got quite upset, as I was not able to work on my laptop. I asked the receptionist if I could speak to the manager. One lady came, we never were told her name or job title, but then the receptionist had to translate as even the manager did not speak English. We gave her the actual charger to keep with her so they could find a suitable adaptor. When returning in the evening there was an adaptor in the room with a handwritten note stating they found us the adaptor we need. NOT, it was the same one from Brazil to Europe. We actually gave the charger, and still we got an adaptor which does not fit. Of course, immediately we went down again. Then one guy from the Maintenance team looked at it and said he would sort something out. He came very happy to the room after 15 minutes. He actually melted the holes in the adaptor to make them bigger so our charger would fit. Melted!! Huge fire hazard, but ok it worked. Breakfast was in a meeting room due to renovation of the restaurant. That can happen, but there was absolutely no atmosphere created in the meeting room. At least play some background music! Although the variety of food at breakfast was not great, the quality of the items was good! Problem though is that there is no system for refilling empty items on the buffet. Especially scrambled eggs were often unavailable, as they would wait for it to be empty, then inform the kitchen to make more. There was also no registration at breakfast, so they would never know how many more people were still supposed to come for breakfast. Each day there were 2 different fresh juices, from fruits only known to Brazilians we guess. We did not like any of them. Can

O hotel é muito bom. Quartos novos e agradáveis. Café da manhã excelente. Porém esqueci meu relógio no quarto e disseram que não havia sido encontrado. Percebi que havia esquecido meu relógio no transporte para o aeroporto e liguei IMEDIATAMENTE para o hotel. O rececionista Allan pegou meu contato e disse que retornaria. Não retornou. Liguei novamente após dois dias e o Victor fez exatamente a mesma coisa. E assim sucessivamente. Até que o Salomão me atendeu e foi MUITO atencioso, educado e prestativo. Foi até o final da “investigação” mas infelizmente, segundo a governança, o relógio não foi encontrado. Desapareceu e ninguém achou. Achei um absurdo pq eu tinha acabado de sair do hotel quando percebi que não estava comigo. Enfim… não esqueçam nada pq não será encontrado nunca mais.

The hotel is located in a safe part of town with lots of places to eat nearby. Quick and easy taxi ride to other touristic areas. The room itself was spacious and maintained fine. I did, however, occasionally notice a strange sewage smell in the hallway similar to that mentioned in other reviews. Breakfast was OK, but nothing special. My main hesitation involves customer service. The front-desk is simply not friendly, will not go out of their way to be helpful, and are insufficiently trained to welcome non-Brazilians.

O hotel foi uma grata surpresa, pois tem um preço muito justo pelo que oferece. O atendimento do pessoal do front desk foi extremamente atencioso. A localização é excelente (apenas tome um pouco de cuidado no entorno), fica em frente ao lindo Teatro da Paz e bem próximo dos melhores pontos turísticos. O quarto é grande e confortável, com frigobar, chuveiro ótimo, o café da manhã muito bom, inclusive com tapioca fresquinha. Os pontos negativos são os travesseiros muito duros e o papel higiênico folha simples.

이 호텔은 힐튼 그룹이 소유 한 호텔입니다. 넓은 침실이있는 매우 멋진 호텔입니다. 선베드 등이있는 멋진 비례 된 야외 수영장이 있습니다. 레스토랑의 음식과 아침 식사와 저녁 식사 모두의 품질이 뛰어납니다. 나는 새우, 오징어, 문어, 무셀과 닭고기를 포함한 해산물 리조또를 먹었습니다. 합리적인 가격으로 맥주와 와인의 좋은 범위가 제공됩니다. 훌륭한 웨이터와 웨이트리스는 매우 세심합니다. 내 비행기를 체크인 할 시간을 내 주셔서 감사합니다. 추천!

공항과 관광 포인트와 가까운 방향으로 좋은 위치이지만, 반면에 도시의 매우 고대적이고 위험한 부분에 있습니다 (밤을 걷지 마십시오). 호텔은 매우 좋은 가격이며 객실은 편안하고 깨끗합니다 (에어컨, 냉장고, 금고, TV).

호텔은 av.Beira Mar에 매우 좋습니다. 직원들은 항상 매우 조심합니다. 매우 깨끗하고 매우 좋은 아침 커피, 아와 감각적 인 동정심의 오믈렛과 타피오카를 만드는 소녀입니다. 가르손 발데미르는 항상 시어넨스의 동정으로 모든 사람들에게 관심을 기울였지만, 모든 관리들에게 칭찬을 전합니다.

Great location in Belem, the room was nice and large. Walking distance to the ”Docas” (docks), about a 20 min walk, 10 min walk to a large shopping mall with a food court at the top and a 15 min walk to a larke supermarket. Easy to get anywhere in Belem from the hotel using Uber or 99. Would recommend as a great choice when staying in Belem. Room is large, cleaned to a high standard, with Wifi, AC and a nice breakfast included. Will stay here again next time I visit Belem. I hope this review is helpful : )

Hotel located in gorgeous old colonial-style building. Beautiful decor. Room was very large and spacious. Lack of insulation of windows meant lots of street noise early in the morning. Area around the hotel felt unsafe at night: need to take taxi (or Uber). Staff were just atrocious: front desk staff had no clue how to check in a guest: I had booked online on the hotel website, and communicated with the hotel by email before arrival, but front desk had trouble to locate my booking and kept asking for my contact details… checkin took forever. A/C unit in room leaked water: not just the occasion drip, but almost a waterfall - when informed, front desk staff just shrugged shoulders. Bed sheets were too short for bed (at foot end of bed, we were basically sleeping on the bare mattress). when asking about this at the front desk, they claimed the picture we showed was from another hotel (!)… until we dragged them to our room to show the bed. Despite assurances from restaurant staff and front desk staff the night before, breakfast starts at 7am, and not a minute earlier! (Even if the buffet is ready and you have a tour guide picking you up, no chance to get anything to eat before 7am) Not sure if it was lack of training or a general lack of interest in customer service, but service at this place is BAD!