본느 Marche de Beaune 근처 호텔

We were lost in Beaune with no phone batteries and 3 small children, wandering around at night looking for our hotel. We came into the hotel to ask for help and the receptionist couldn't have been more helpful. She printed two maps for us and a list of directions and was really kind. We found our way no problem after that. We just wanted to say thankyou for looking after a tired and stressed family.

Super friendly hosts! We arrived late but all info was relayed for a smooth check-in. Very clean rooms as well as comfortable beds. Lots of space and n the apartment. Gave good restaurant recommendations. The location is very central and perfect for walking to restaurants. Will be back for sure!

This is very good hotel almost in the central heart of Beaune - nothing is more than 10 minutes walk away. Service was very friendly and efficient (with one minor exception) and the rooms were attractive and well presented. The bathroom was functional rather than luxurious. We really liked the bar and the outdoor area and great compliments to the two main bar staff who were very attentive and excellent cocktail makers (when we needed a break from the delicious Burgundy!) Compliments also to the Concierge for excellent restaurant recommendations and efficient rservations. The one area where I fee this hotel does not reach the standards expected of a hotel of this class was breakfast. We found this disappointing, adequate to get the day started but not someting to be enjoyed especially.

모든 편의 시설을 갖춘 도심까지 도보 거리에 위치한 훌륭한 호텔입니다. 아늑한 침대, 좋은 욕실. 체크인하기가 어려웠고 서비스는 Trip.com 예약을 찾을 수 없었지만 마침내 수락되었습니다.

Yes it’s handy for the motorway,but that’s where it ends! Our room was a cubicle. When you work out where to put the towels and hang your clothes, there is nothing left! Then I complained about the large crack in the toilet bowl! “That’s ok “ said the receptionist. I tried to explain that having worked in environmental health, a toilet pan breaking could cause serious injury. No, they were having none of it. I hope I can past photos of the dirty and fractured WC somewhere in this review. God knows where they got positive reviews from. And while I am writing this, I can tell you that access doors in the corridor outside are very noisy and disturbing!

Le point positif est le sourire du personnel, très sympathique et la décoration agréable du hall. Les moins : - environnement immédiat peu accueillant (zone commerciale) et bruyant (proche d une discothèque - dormir la fenêtre fermée est obligatoire pour éviter les nuisances sonores). - malgré une décoration chaleureuse, l aspect béton brut et les finitions peu soignées laissent une impression d être encore en chantier - pas de sèche serviettes dans les chambres : résultat les serviettes restent humides et doivent être remplacées tous les jours - menage du hall tous les matins au moment du boom du petit déjeuner vers 9h obligeant hôtes et personnel à jongler entre les aspirateurs et le flux de personnes allant au petit déjeuner. C est très étrange et non exceptionnel. Nous sommes restés plusieurs jours et ce fut le cas tous les matins. Cela gêne le personnel dans son travail et est peu agréable pour les hôtes (qui a envie d entendre le bruit d un aspirateur en se réveillant ?) - gros bémol sur le petit déjeuner : le buffet est dans un espace très restreint, des qu il y a plus de trois personnes il n est plus possible de circuler et de se servir, une seule machine à café dont les capsules se bloquent fréquemment obligeant le personnel à faire les cafés en cuisine (elle est de plus mal située en plein milieu du coin buffet), 3 personnes dédiées au petit déjeuner mais peu organisées entre elles (tout le monde fait tout débarrasser les tables, garnir le buffet, accueillir les arrivants et faire les boissons chaudes à la demande). Dernier point, il est usuel de réassortir les buffets mais là il manque très souvent (3 fois dans le même petit dej de 30 min) des choses basiques (pain, yaourts, croissants…) car apportées en trop petite quantité : les hôtes attendent donc dans l espace buffet et bloquent les autres qui souhaitent se servir. Conclusion tout le monde se gêne et cela est peu agréable. Par ailleurs, les quantités semblent mal calculées en début de services : plus de vaisselle propre, plus de crêpes etc a 9h du matin (donc au début du boom du service avec encore beaucoup d hôtes a servir). Bref expérience mitigée. Le service peut être facilement amélioré en particulier le petit déjeuner.

We were a bit worried after the recent reviews but needn’t have been. On arrival our daughter went straight to the pool. The family room was a good size and the hotel stored our ice packs in the freezer enabling our onward transit to the south. The atmosphere is laid back and a bit quirky. About a 20 minute east walk to the centre of Beaune. Breakfast was ok, a little chaotic, but we got what we needed. The kids play area was also a nice touch. We would definitely return.

This hotel is very well located right in the heart of Burgundy, and ideally placed for exploration of the area. It is conveniently close to the motorway enabling easy access. We have stayed here before and the dinner, as always, is fantastic. The rooms do need Some upgrading and modernisation, but that is made up for by the friendliness and efficiency of the staff

우리는 스페인에서 벨기에까지 긴 운전 후 여기에서 하룻밤을 보냈습니다. 교통 문제로 인해 예상보다 늦게 도착했습니다. 우리가 가진 저녁 식사는 전기 자동차를 충전하는 서비스도 훌륭했습니다. 그러나: 방의 airco가 충분하지 않거나 제대로 작동하지 않았습니다. 나는 아침 식사 중에 신 우유를 먹었고 커피와 스크램블 에그는 절대적으로 역겹습니다. 직원에게 이러한 문제를 언급했을 때 그들은 우리와 논쟁하고 매우 오만한 행동을 보였습니다. 외부와 포도원은 아름답지만 건물 내부는 황폐하고 직원들은 전혀 신경 쓰지 않거나 문제가 없는 척합니다. 그들은 분명히 어떤 종류의 피드백이나 비판도 받아들이지 않으며 4인용 1박에 1000유로를 보낸 후 대가로 카푸치노를 제공했습니다. 15년 동안 다양한 레스토랑, 4성급 호텔 및 미슐랭 스타 레스토랑의 미녀로서의 환대를 해온 저는 이 행동을 본 적이 없거나 경험한 적이 없습니다. 분명히 그들은 프랑스인 고객만을 환영합니다. 분명히 그들은 서비스가 무엇을 의미하는지, 프랑스인이 아닌 고객을 어떻게 대해야 하는지 단서가 없습니다.

Very nice place I stayed there to celebrate my 70 birthday. Room and amenities excellent Spa professional Location in the case you intent to visit this bourgogne wine road you cannot get a better location Service and staff lovely people who take care about you in a professional manner but with a lovely touch of kindness especially Evelyne in charge of the restaurant To be recommended