I don’t understand how this hotel warrants a de-luxe status as having stayed at the Grand Floridian ( also classed as a de- luxe) there is no comparison whatsoever. The rooms at Kidani Village are designed for vacation guests and for two people they are fully equipped, clean with an extremely comfortable bed. The rooms however are dark,dated and tired offering no Disney ambiance throughout . The receptionist who booked us in blatantly lied about the distance to our room, a long walk down corridors reminiscent of the Shining! There is no personal touch at the KVL and any requests to house keeping were refused ( room location and extended check out). The transport was very good from both park and hotels but you can only use bus transport from this hotel. I would not recommend this hotel nor would we return.
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