머제스틱 엘레건스 푼타 카나 - 올 인클루시브(Majestic Elegance Punta Cana - All Inclusive)

호텔은 공항 출구 35번 카운터에 차가 있지만 가족 요금은 40달러입니다. 공항에 체크 아웃하십시오. 보낼 자동차도 있지만 가족 당 40 달러를 지불하십시오. 체크인 할 때 대기 시간이 매우 길었습니다. 웨이터는 매우 바쁘고 매우 비효율적 인 것 같았습니다. 방 위생상태는 그럭저럭이고 수건과 침구류가 너무 낡고 깨끗하지 않고 하얗게 느껴집니다. 하지만 이사하고 나니 기분이 아주 좋습니다. 호텔이 굉장히 커서 환경에 익숙해지는데 이틀이 걸립니다. 음료를 포함한 올인클루시브 음식과 음료, 다양한 요리, 매우 풍부하고 해산물이 풍부한 레스토랑이 많이 있습니다. 저녁 식사가 아닌 시간에 음식과 음료를 제공하는 작은 거실도 많이 있습니다. 요컨대, 당신은 언제든지 음식을 찾을 수 있습니다. 해변과 바다 물이 매우 아름답습니다. 매일 밤 다른 대규모 쇼 공연이 있는데, 방을 예약할 때 쇼의 소개를 보지 않았기 때문에 놀랍습니다. 호텔에서 먹고 마시고 즐기는 것이 모두 포함된 훌륭한 경험입니다. 신종 코로나바이러스 검사는 출발 전날 무료로 제공되며, 결과는 출발 당일 받습니다. 체크인 시 검사 결과를 제시해야 합니다.

Service was subpar just like the food. Once you tip you receive better service.

El hotel es muy bueno, excelente servicio, limpio y organizado, personal muy amable....instalaciones organizadas

This was my second stay at the Majestic Elegance and third stay at the Majestic properties in Punta Cana as a whole. The resort is amazing. The staff are second to none, so engaging and friendly. The grounds are pristine and the accommodations are wonderful. The entertainments is great and so fun for guests of all ages. I am already planning my next trip back..

Overall I’d give a five star rating of it weren’t for a few things. First of all, we LOVED our stay here. My family had a wonderful time. We had a one bedroom suite and the set up was perfect for two adults and two kids. They had their own area and two beds were brought in for them. It still felt spacious and was nice that my husband and I still had privacy. The beach was beautiful! White sand and warm water. Pros: Friendly staff (with the exception of the front desk), beautiful beaches, fun entertainment, great food, piano bar, Japanese restaurant, pools, beautiful hotel/rooms/grounds. Cons: check in took some time and then they offered me a room upgrade, but wanted cash. I don’t feel like the price was transparent. She said it would be one price if I paid card, and less with cash and then somehow with cash it was still the same price. I was confused and annoyed and just wanted to get to the room. I wish I didn’t use my cash, I would have liked to tip the service staff more. We did a spa package and it was a nice treatment, but I wouldn’t do it again. The room was freezing which made it had to enjoy the massage and body wrap, and they forgot to do the therapy pool and sauna first. When we went to check out we were charged more that the package price. The front desk person argued with me, was rude and not at all helpful. I then had to pay the airport shuttle extra for waiting for me to try and figure it out.

Staff very friendly & helpful; food very good, especially buffets; beach and pool area nice; guest room very tired, poor quality linens on bed, tv reception poor, bathroom especially shower area very poor, leaky faucets; safe did not work; wifi excellent!

Resort was excellent. Had an amazing stay. Did not leave the resort so not able to fairly rate property around resort.

Unfortunately our overall stay was terrible, strongly advise people not to visit this hotel. Long list of issues from service to room condition, management did little to nothing to address concerns. Shame was a 3rd time in DR in a year, this hotel left a bad taste.

We liked everything! Diego, our butler, was the best!!! He was always there for us for whatever we needed! Stiwar really made us feel special with visits & wine & his smile!! Great resort. We will be back!