리우 팰리스 바바로 - 올 인클루시브(Riu Palace Bavaro - All Inclusive)

Overbooked the hotel, had no room for us, toilets broke, and staff were rude, made unwanted advances on our young female group. Would not recommend!

This resort is very nice. The grounds are beautiful with lots of coconut trees. The pool areas are pretty and clean. Easy access to the beach! The beach on the property is amazing!!! The dining options are somewhat limited. No quick option on site like a pizza or burger place. Sports bar dining is a joke. The steakhouse was very good!!! The buffet is your best option. Good food on the buffet! Excellent breakfast! Room service options are super limited and disappointing. Rooms were nice and quiet, but they are a little outdated. It’s being renovated this year! Great service and super friendly staff!!! They provide water bottles anytime you ask. We really enjoyed our stay!!

I had such a great time on the property. The staff was awesome and the excursions were entertaining. I would definitely recommend this to friends and family.

The RIU should invest in a total revamp of the property. Every light plate was loose or off, all drains don't, ceiling fan was a risky proposition, shower head fell off. 5th RIU staff in the Caribbean, by far the worst facility.

The construction around the hotel and the room I have was to close of the construction way to noisy

I booked for three days and had to leave the next day because the trea**ent from the staff in general was terrible. Customer service is non-existent in this hotel, from the front desk to the waiters. Nobody cares if you are right or wrong. When we said we were leaving early they didn't even ask us why. We told them it was because we had received bad service and they never asked us what had happened to us or with whom or where. The employees in front of the customers behaved as if they were not there and spoke and did inappropriate things. Very bad experience

Riu Palace was a very nice resort to stay at. Beautiful beach, nice selection of restaurants and bars, and friendly staff. I do wish there were a few more night activities to do, such as clubs or dances. Overall a nice and relaxing stay!

The employees were awesome! Everyone was very friendly and helpful. The food was delicious. The drinks were fabulous. The rooms were clean—my only suggestion would be to Add hooks or bars to hang towels in the bathroom areas. Add shampoo.

-No one available on arrival to take in my luggage on arrival. -No welcome drink while waiting to check-in. -I went to my room got ready to go down to the pool and realized my safe was locked. I had to go back the front reception to get assistance. I waited to have someone come and unlock the safe. The safe's keypad was defective but I was told to use it couldn't be changed and to press hard or use the keys that work. -When I got back from the pool I went to shower and the shower gel dispenser wasn't on the wall and one light burned out over the vanity. I went don to the desk and waited for someone to come. Housekeeping came with a glass of shower gel and maintenance replaced the light. -Next day when I came back from the pool, the dispenser wasn't replaced. I went back down to the desk to complain again and when I got back from dinner it was replaced. - Not real hot water all week. I couldn't use my whirlpool that I paid extra for. They told me a lot of people using hot water at the same time but it didn't matter, no matter what time it was always warm. The drain area in the whirlpool tub was rusted and even if the water was hot, I wouldn't use it. -Constant noise from the construction next door. -The bar selection of gin was poor. -Pork Carving was too repetitive. -Public washroom faucets worn out and sticky cartridges -I went to use the courtesy change room. No towels, the shower stall was dingy and black caulking in the corners, broken shower head holder. I paid $3k