Spring Park Hotel

Do not book this hotel! They asked me to pay $30 when I arrived. They said they don't work with **********. I initially refused but since it was past 2 a.m. I ended up accepting their second offer at $20. My room had a strange sweat-like odour. The door would not lock with a key because the lock was broken, so when leaving the room I had to leave the door ajar. Because of that, I wasn't able to go have a breakfast in the morning. There was no water until I asked to fix it. There were no courtains, so the room got bright at sunrise. Not great when you go to sleep at 3 a.m. It was very windy that night because of a storm and there were many windows and doors slammimg all the time. You can stay for half the price in better hotels in the city centre. As per to **********, their customer service is a joke. Zero empathy.

Appealing stay. When we arrived the lady behind the desk says she doesn’t work with ********** and refuses to accept our booking. We were forced to pay the full price again and the staff were unapologetic and rude. The rooms smelled bad and the toilet leaked through into the main room. The air conditioning was faulty. Hopefully we can be refunded the cost of our stay as we needed to pay twice.