쉐라톤 스위트 시카고 엘크 그로브(Sheraton Suites Chicago Elk Grove)

位置不錯，環境還可以

Good Place to Stay, clean room. The place is far from everywhere if you do not drive.

The room was a bit neglected, and the temp in the room was about 73 degrees and I couldn't get it any cooler. The location was perfect for where I needed to go for business. Overall, the hotel was a bit run down but my room was fine. The gym pretty much ****** not much for lifting but ok for cardio. People were into masks which is weird for me being from a free country.

The room was 72° or higher the two nights we stayed. I called and asked for maintenance to come and fix the furnace or air conditioner. They came and said the air condition wasn’t running and there was nothing they could do about it. That there wasn’t any air condition in the building right now. I asked them to bring fans to help circulate the air so at least I could be cooled off and they said they didn’t have any

This place was amazing every time. I used to go around the area looking for affordable places with good amenities. I’ll never do that again because this place has it all for me. The room is comfortable and cozy. The staff from the manager to housekeeping makes you feel welcome and they’re super friendly. This is my go to place every time. They give gifts when you check in. The heated indoor pool was so awesome. They’re very accommodating. I don’t have any complaints. I wish I could give them 10 stars!! Superb everything!!

I want a refund there was roaches in the room. Had to switch rooms. That were less accommodating the. What I paid for.

Air conditioning was out for the entire duration of my stay (3 nights) and they never offered any kind of discount. They did however, offer to bring up a small fan. Thankfully it got down to 50 degrees at night and you could crack the windows. Also they had both doors open to the pool and their (poor) workout room so besides being 80 degrees, you were also inhaling chlorine fumes your entire workout.

Great experience from start to finish. Staff at this location from the bar staff to the check in check out were all really friendly and professional. Convenient location and I highly recommend. Room was clean and super comfy.

At check-in, I was given a key to a room that already had been checked into. My room was fine, although the shower drain was terribly slow.