바랑키야 MISTER DOLLAR 근처 호텔

우리는 Movich Buró 51에서 훌륭한 숙박을 했습니다. 우리 비행기가 연착되어 한밤중에 도착했지만 체크인 에이전트는 매우 친절하고 전문적이었습니다. 아침 식사 서비스는 훌륭했고 서비스는 완벽했습니다. 확실히 반복하고 적극 권장합니다.

나는 힐튼 호텔과 IHG의 다이아몬드 엘리트의 다이아몬드 회원으로 Barranquilla에서 한 달 동안의 체류를 막 마쳤습니다. 나는 Estelar Alto Prado Barranquilla에서 받은 서비스에 완전히 경외감을 느낍니다. 세부 사항에 대한 관심과 각 손님에게 주어진 세심한 배려는 의심할 여지 없이 Barranquilla에서 1위입니다. 관리, 리셉션, 객실, 수영장, 레스토랑, 내가 전에 언급했듯이 세부 사항에 대한 모든 것의 일류 서비스는 Barranquilla에서 독특합니다. 훌륭한 직업을 해주신 호텔 매니저 Jorge Michaels 씨와 집처럼 중요하게 느끼게 해주신 리셉션 매니저 Yheis 씨에게 따뜻한 축하를 전하고 싶습니다.

The hotel is located a couple of block from a very nice shopping center with plenty of restaurants and shops. The hotel is very nice as you would expect a HGI to be. I would say it is even nicer than the same hotel brand in the US. The price was very reasonable. The hotel staff was very professional and courteous. The breakfast was very good. You can order eggs any style you like. It offers some items from the typical food from the region although that would be the one aspect I would say the hotel could increase its wow factor. I definitely would recommend this hotel and would return when I travel to Barranquilla.

This was the first of 3 hotels we stayed at over 6 nights. It is an older hotel but has been maintained. Only complaint we were not able to control the a/c unit in the room. They staff does speak English and are friendly and knowledgeable. They have an excellent Breakfast buffest each morning with was included in our rate. The roof top looks like they might be doing some work on. but is accessible , provides a view of Barranquilla *( best to see at night the city lights) . The pool is on the 3rd level with a bar area also ( not sure of the hours for the bar) is a decent size.

이 호텔은 정말 좋고, 위치는 괜찮고, 서비스는 좋으며, 호텔 객실은 매우 넓고 넓으며 매우 깨끗하며 가격은 매우 저렴합니다. 추천합니다.

This hotel was completely disgusting, full of mould and damp throughout the hotel. The restaurant floor appeared not to have been cleaned for many months as the dirt was really ground in, the nets and curtains were also mouldy and filthy too. We had to change rooms twice due to the fact that my husband was struggling to breath due too the conditions. The gym was completely filthy and the breakfast was the same each day, and they did not have anything Vegan for me either. There was nothing nice about this hotel. The restaurant menu was dreadful, old and uninviting. The staff were slow to respond to any asks. The bath had obvious cracks in it, however they had just been painted over. This hotel needs a lot of money spent on it to firstly address the mould and damp issues. The replies to the reviews from the hotel stated that they were in the process of completing some maintenance work, almost 2 years ago, however this place has not been touched in any aspect for many, many years! AVOID THIS HOTEL IF YOU DON'T WANT TO POTENTIALLY BECOME ILL!! This hotel is down as a 3/4 star, but 1.5 at the very best. I have always been fair around my reviews, so for me to write this, it was absolutely dire 😔

Customer service leaves a lot to be desired. Hotel chain states that customer service is the most important thing—it is not. This lack of service was made evident at the start with Sergio at the front desk, who was not only sassy, but absolutely useless from a customer service standpoint. When plans changed and we needed to check out earlier, he proceeded to be unhelpful and tell me he could only honor the reservation for its entire duration. After discussing how often I had stayed at the GHL branded hotels and how modifying the reservation had never been an issue in the past, he went behind a closed door and came back offering a “great” solution: modifying my reservation to cut it from 9 days to 3 days for a higher price (and had modified it already without discussing any pricing with me. I kid you not when I say I spent 1 hour checking in trying to find a solution for both parties. Ultimately, Sergio told me the price wasn’t going to change and I would have to take it or leave it. The bed was incredibly springy and hard. Not comfortable. Room was standard. Not luxurious as website makes it out to be. One day for breakfast, I checked on their app which stated that breakfast ended at 10:30 am, and confirmed with an employee in the hallway at 10:05 am that breakfast went until 10:30 am, and then the lady at the breakfast location gave me a sassy attitude telling me that breakfast was over at 10 am and I could grab from what was left, but for my information it was over at 10 am. I tried to call the front desk using the phone in room to no avail over 5 times. When checking out, I called using the phone to have a bellboy come help with the bags, and no answer. I went to find help from the cleaning staff, who stated they had called down for me. No one came. I ended up going downstairs and asking Rafael at the front desk, who stated he would send someone immediately, but did not. I had to ask again five minutes after talking with him about my issues and he finally sent someone. During check out, I expressed the lack of service and the horrible experience to Rafael, who stated he recognized me from previous stays at the other hotel around the corner, GHL Collection. He stated he would try to help, went behind closed door and “spoke to someone” who told him that since Sergio and I had come to an agreement, there was nothing that could be done. When I asked to speak to the manager, he stated he would call him over and I waited over 15-20 minutes to no avail (when he was around the corner at the other hotel, literally across the street). When I asked for the general manager’s name, Rafael would not give it to me, stating he could not make that information public. As if it wasn’t the general manager’s job to address issues? He would only offer me the reservations manager’s name. I cannot express enough my disgust at the lack of service and care from these team members and their inability to help in any way. Absolutely ridiculous. It appears they may be faki

I spent over an hour trying to find the restaurants available at this hotels website. Impossible. I searched for a number to contact- no answer many times. Finally I get a link to What’s app only. No one calls back. I get a link to a menu for the pool bar to make reservations. You can’t make reservations or talk to anyone from this link. It’s been two hours. They call me because I sent a message I’m leaving this review. I had left the message I need to speak in English. The person who calls me does not, they don’t have someone. Perfect. I travel a lot. I’m patient. This place is third rate for making thing easy for someone to do business with them. Their approach and procedures need a complete overhaul. New development in this area of management. Beware!!!!

Staff was friendly but the hotel looked poorly managed. Lobby was very warm, got to our floor and again very warm hallways. The a/c was off. I was able to turn it on later during the evening. As soon as we got to our room there was a moist storage like smell. We had two rooms and both were the same. They did get better after running the a/c and circulating the air for a while. Not something expected when booking a decent hotel. Went to take a shower and there was only one towel (room for 2), called the front desk but the towels never showed up, had to get them myself. One of the rooms had dirty/stained ceilings, dirty/dusty a/c unit, mold on the corner and loose bathroom faucet. The other room was in much better condition. They were getting trying to get us another room but not before we had to leave for the evening. Wen we got back no one checked on us to see if we wanted to change rooms or how we were doing. At that point we had settled and did not feel like complaining any more. Only one elevator working. Not the best for social distancing. Rooms are spacious and very confortable, beds are great. I would not stay again or recommend this hotel.

지금까지 내가 머물렀던 최악의 메리어트 호텔. 프론트 데스크 직원은 거짓 진술을 제공하고 콜롬비아가 아닌 진술을 활용하는 방법을 찾습니다. 부팅하려면 직원이 신용 카드 번호를 가져와 암호화되지 않은 이메일을 통해 공유합니다.