Have stayed at this hotel for the last 20 years and NEVER had a problem. We love the location, the food & a**osphere and the staff are always amazing. However, our recent 3 night stay was not as enjoyable as it should have been as our breakfast experience was totally ruined by a large group of women. Breakfast at van der Valk is always one of our highlights of our stay, with a great variety of tasty food each day. However, Saturday & Sunday (27th & 28th April) was spoiled by the rowdiness & rudeness of a large group of women, who found it quite acceptable to block the lobby entrance to the breakfast room, jump the queue at the coffee machine & the cooked food counter, make photo's in front of peoples' tables. knocking cups of the table in the process and their non stop shouting was preventing other guests from enjoying a quiet breakfast. You could see that the staff was really trying to keep things under control and they were really professional, but a manager should have stepped in here and advised these women to consider other guests. If the Saturday morning wasn't bad enough, the Sunday morning was even worse! After enduring the same group of rowdy women and after queuing for a fresh coffee several times unsuccessfully, we gave up after 20 minutes and left the breakfast room without having had a coffee. I get it that sometimes things get busy and maybe a bit out of control at times, but you could see that many other guests were unhappy and the staff was really working hard to keep everyone happy. In my opinion, management should have made an appearance and sorted this mess out.
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