The location is excellent; cleaning service and cleaning staff are very good and kind. If it weren’t for the location of the hotel near the monastery, it would be very difficult for them to survive as business, let alone succeed. Indeed, I would not return a second time there and nor would recommend it to friends and colleagues. We were in a pilgrim visit from 30 July- 3 August 2022. During these days some unpleasant things happen to our group: - Evening staff made up of two young boys at the reception, was arrogant and unprofessional. - Service staff at the restaurant in the evening of 1 August ( in the separate hall for groups) was impolite and no word of English and absolutely an ignorant behaviour: After we finished dinner, usually members of our group gathered in the lobby all aged 50 and over, all very intellectuals and high standards professionals. The only joy was to have a glass of wine together. That very evening of 1 August we headed for the same thing and got from the table those unfinished bottles for which we paid. The waiter came and took it from our hands and kicked us out. I went thereafter with the leader of our group and talked to the maitre, who allowed us to take our bottles and go in the lobby. I question myself, is this a gentleman behavior?
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