Arrived at 1am with a baby and there was nobody to receive us, although we told them we would be arriving late and they claim to have 24/7 reception, so we had to wait in the street. Also, the next day, there was an issue with the key to our room and, since again there was nobody at the reception, we had to call several different numbers and we couldn’t get it solved until later that day; the staff was not helpful at all. We stayed for 5 nights and they only emptied out the trash (diapers included) on the last night and didn’t even refilled the toilet paper. Very disappointing service.
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