클라리스 호텔 & 스파 GL(Claris Hotel & Spa GL, a Small Luxury Hotel of The World)

확인 시간은 지연 및  나쁜 서비스 !!

The hotel staff are super rude The reception guy is very impolite and doesn’t know anything about hospitality industry Location is great .

酒店很高級服務很好 主要樓下走100米就是奢侈品大街 位置特別好

地點方便，位置市中心，購物大街，服務一流，價錢一點也不貴對於五星級來說，房間乾淨整潔舒適，每一個店員也有禮貌跟你打招呼，

非實際五星，感覺精品酒店，三千多一晚可以多添錢住the one

近4000元的房價，房間一般，

I stay in hotels around the world for monthly travels. This is the worst hotel I have stayed in, (worse than non five-star ones) - Fridge wasn't replenished every day i stayed. On one occasion, it wasn't replenished even after I had reminded them. - When I called front desk, they would put me on hold, then hang me up. Once, I asked if they could help to bring up my food from an Uber delivery. As I was about to give the Uber PIN required in Europe to them (to acknowledge the order), front desk brushed me off, saying he won't remember and will call me later, then hanged up before I had a chance to say anything. Even tho they promised to bring the food up, it sometimes takes a couple more calls to remind them, so much so the delivery time was shorter than them bringing the food up. - Room was not sound proof. I could hear the cleaning ladies every morning loud and clear, and could also hear my neighbours when they were at their bathroom which was near the door. - The gym had minimal equipment for weight training and the steam room did not work. - the whole hotel was dark, both in the day and night. At night, they even switched off the lights at the lobby where guests were to sit. Maybe a two or three-star hotel. Definitely not luxury or five star