실켄 람블라스(Silken Ramblas)

Emplacement idéal pour visiter Barcelone. Personnel gentil et à l’écoute avec un service irréprochable

Amazing location, quick check in and check out. It also has a with a very pretty roof terrace. Room is clean, bed is comfy, it has a bath with shower.

For starters, it’s an unassuming hotel from the street but once you walk in, it’s grand inside. And that’s about where it ended. The rooms were pretty bland. There wasn’t much of any decor in the room for a hotel with such an entrance. It’s ok at best. The best thing about it is the location. In any case I will not be going back to it again or referring anyone to it. One day during our stay, we found a hand towel with a hole that I could put my fist through. Took it to the front desk and addressed the issue but reception didn’t seem too surprised. The following day, we found a bath towel which was torn up with a large hole it. This is not worthy of a quality hotel and service.

地段好，離哪裡都近，停車就在樓下，29歐一晚有點肉痛，周邊路邊很難有停車位。

立地がよく接客が良かったです

The front desk staff was very profesional and friendly. The location is great. The rooms are big and the service great. Eduardo from the front desk was ver helpful. Will come back again

Firstly, I would like to congratulate the staff on an excellent customer service experience. We had some issues not related to the hotel and they were amazing. Everyone from the front desk reception and the nice people who helped with our bags. The reception was clean and the room was not too bad but the condition was not great for the price. The bathroom door was so warped that it did not close at all and the flusher on the toilet did not work well at all. The stench from the toilet was unbearable but I think this is common throughout Barcelona. The layout of our family room was actually good and without the bathroom door and unbearable stench the hotel would have scored higher. A big thank you to all the hotel staff once again.

We would like for a supervisor to contact us back about our stolen backpack and for the horrible night we had at your hotel. And at least be comped for the breakfast we had to pay for even though the whole entire experience was horrible

Stayed for 3 nights. Will start with the positive - singluar - convenient location. Three nights for a triple room was over €1000. "free parking" was included. Room was on the first floor. It was noisy, you could hear people in the next room going to the loo. There was an endless grinding noise outside. As we were at the back of the hotel there was no view or any natural light. So the room was dark all the time. Bathroom facilities were limited. Two in one Shower gel/shampoo gel was all there was. Beds were rock hard as were the pillows. Staff generally aloof and disinterested to the point of being rude. Fire alarm went off at 4am, false alarm, whole hotel went to reception where there were no staff to advise what was going on or what we should do. Finally the alarm was turned off and a blurry eyed member of staff glumly apologised. When I approached the reception staff to ask for some kind of gesture towards the inconvenience they wanted to brush me off. I insisted that we were given free breakfast which was begrudgingly given. Been to Barcelona before and will admit it was better. The city stinks, it's overly crowded and messy now. I wouldn't recommend this hotel. Poor service and experience and way to expensive for what we received. Stayed at many hotels throughout Europe. Deeply disappointed. 3/5 at best.