아메릭인 바이 윈덤 샤를부아(AmericInn by Wyndham Charlevoix)

Great hotel and great staff who are creative thinkers and problem solvers if you run into any issues. We would stay here again!

Hot tub has been down for months, many bulbs are burnt out in pool area, ice machine was out of commission (new issue(?)), Lampshade in room is disintegrating - mostly what I'd consider minor issues, but don't convey a sense of good maintenance

The staff gave us a warm welcome, recommended some restaurants where we had a great meal! Very quaint and personal.

No ice. Toilet didn't work. NO hot tub. Pool was closed. Overall a bad experience.

Great price and they accommodated additional members of family with no issues!!

Very nice check in staff who helped me change rooms. The pictures Orbitz has of the room interiors are wrong sometimes. Tbey show the deluxe suite to have a jacuzzi tub but that tub does not exist in the deluxe suite. I wanted the tub because we had a long bike ride and when I booked the room I did so for the tub. Upon getting to the room it was just a regular shower so the front staff was very accommodating as we tried to decide of we wanted a smaller room so we could get the jacuzzi tub.

Room was clean and smelled great. Check in was very friendly. The bed was comfy and the towels super soft

The mattress could have been better. Staff was very friendly and helpful. Breakfast is low quality. We enjoyed the fireplace in our room but wished that we had more control over the thermostat.

The service was exceptional! We loved that the hotel had board games and books in the lobby to use or check out. The breakfast was good, we loved the pool. Even though the hot tub was closed, the pool was rather warm which was nice. Our only "complaint" is that the mattresses could use to be replaced. Ours both sunk in the middle and the pillows were rather lumpy as well. Overall the hotel was clean with friendly staff. We would stay here again.