르네상스 방콕 라차프라송 호텔 사진

숙소 답변: Dear LK19,Thank you for taking the time to share your experiences with others in your review following your stay.I am pleased that you appreciated the location, the bed and our amenities.It is a shame that you were disappointed with our staff's service during the time that we faced the effects of the earthquake. It was certainly a very difficult and traumatic experience for everyone and as a result some of our staff may have been affected in a way that meant their usual standard of service provided was not at the high standard as expected.We will work together to train on how to provide better service if ever a similar situation presents itself.I hope this situation does not deter you from visiting us again as I am confident that you will have a much better experience on your next visit.Kind regards,George R. CosseyDirector of Operations

숙소 답변: Dear Charlottexpp, We appreciate your feedback and your recent stay and very glad to hear that you found our hotel location and choices of breakfast to your satisfaction.At Renaissance hotels, we want you to always provide something wonderfully new to discover and we look forward to see you again and discover Bangkok more and more. Best regards, Shrey Arora, Acting General Manager

숙소 답변: 친애하는 Lila. T님, 귀하의 피드백과 최근 투숙에 감사드리며, 특히 프런트 데스크와 컨시어지 팀에서 귀하가 매우 잘 보살핌을 받았다는 소식을 듣고 매우 기쁩니다. 또한 수영장과 주변 쇼핑몰을 즐기셨다는 사실에 매우 기쁩니다. 객실 시설에 대한 귀하의 피드백을 참고했습니다. Renaissance 호텔에서는 항상 발견할 수 있는 새롭고 멋진 것을 제공하기를 바라며, 귀하를 다시 만나 방콕을 더욱 더 발견하기를 기대합니다. 최고의 경의를 표합니다. Shrey Arora, Acting General Manager