I had checked in on Nov 18th morning, since I had to keep my things for the day till I catch the evening flight. So, the ***ager de***ded two days' rent(17th, 18th).I had paid the same since I was checking for accommodation on Nov 16th, and some reviews were average. the ***ager sent me the QR code for the payment. I was asking for accommodation in Gateway inn and he sent that for Gateway suites. I paid the amount thinking it is the same. I went to the hotel”Gateway INN” for check-in on Nov 18th morning and the front office boy said, the room booked is in ”Gateway suites” which is in some other location which was 5 km back from ”Gateway INN”. I had to go there and check in before I catch my morning flight. I went there, and the front office boy was saying the room is not cleaned. So, I have to take accommodation at ” airport Gateway” which was one of their subsidiaries. I didn't have the time to argue since I was trying t check in from 4.30 and it was already 5.15 and the time for my morning flight boarding was at 6. Finally, I checked in at the third location, which was a very poor room. I am attaching the photo. The bathroom was clearly visible from the stairs since there was no glass. I have a lot of concerns: 1. how can the ***ager send me the Qr code for a different Hotel when I ask for accommodation at their place? If that hotel is occupied, he needs to say that clearly and then suggest reg their subsidiary, which could have saved my time. 2. The rent was paid for 2 days. how can they say it's not cleaned? 3
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