Baltimore Plaza Inner Harbor

Very run down, dirty and unmaintained. Wallpaper peeling off the walls, crumbling stairs in the lobby, filthy carpet. No restaurant as advertised. We were so turned off, we left and went to a different hotel. DON'T stay here.

The front desk guys were great when we checked in (1 was training, both were very nice). From the lobby, you could tell it was an old building, but that was ok. Thank goodness we just needed a bed to sleep in for 1 night for a business trip. The wall paper was peeling, there was a constant humming noise (a fan somewhere?) in the bathroom, the shower rod was rusted, we couldn't get the water to go through the shower head for a shower, the WiFi never worked. We had to check out at 7:30am, and it did not look like any kind of coffee or breakfast was set up in the lobby.

Good location and a pleasant hotel . Served the purpose for one night. Unfortunately poor WiFi! The WiFi might be fine in certain areas but does not reach the fifth floor. Our room did not have a nice view but most importantly the bedding was comfortable.

Terrible. We stayed three nights. Only one night did our room get cleaned. The cleaning lady would not give me an extra towel. There were a lot of people outside the hotel screaming into the wee hours of the night. I would never recommend this hotel.

Do not stay here! The customer service is horrific. I booked because they advertised free parking, free breakfast, free wifi. None of which is available! I emailed the manager Jaira Alverez to remedy the situation with no response. When I finally came to the front desk the next day I was met with rudeness and told to "shut up". Istarted to record the poor customer service. Soon after they called the cops on me after requesting a refund and to leave. Eventually my refund was granted and I went to the Holiday Inn Express where the service was better, free wifi, free breakfast and better after location. YOU HAVE BEEN WARNED!! The rooms are old, dated and small!