갈곰(Galgorm)

10/10 amazing spa, hotel and we stayed in the cottages, home from home and beside the spa. Highly recommend with amazing views over the river.

All staff were professional, attentive and really pleasant. My wife has food allergies and everyone was proactive and helpful. The spa is incredible, in both scale and quality. There’s something for everyone and you could spend a day easily exploring the spa alone. Room quality was top notch. Very clean and comfortable with a mini bar selection of treats. Food in the restaurant for dinner and breakfast was very enjoyable. Would happily return.

I booked a superior room which was nice but was too warm and lack of nice view out of our window was awful

Amazing stay. Staff all so friendly especially the lifts we got to.gillies and back. Spa was outstanding and we will be back

Really enjoyed our stay. Only 2 negatives where that the shepherds hut we stayed in didn’t have the lovely copper bath like in advertisements. It was a smaller older bath. Couldn’t get tv in front of bed to work. Other than that, everything was brilliant and I really recommend it. Superb spa. Shepherds hut is really lovely.

Having stayed in a Cottage Suite last year we booked again for what we thought would be the same experience. Unfortunately, instead of a cottage we were put in what could only be described as a downstairs ‘Granny Flat’ on the bottom floor of a house. Neither of us is disabled but this was accommodation adapted for a disabled person, and all we heard for most of the night was people going up the stairs to and moving around the suite above. Other than the accommodation the Thermal Village was really nice, but the restaurant was cold and so was the breakfast.

Will be staying again... Shepherds hut are a must. Dyson hair dryer in rooms, comp mini bar and the outdoor bathtub was amzing. Loved it!

Always an amazing stay here. Staff so helpful, place always spotless, fantastic food and a gorgeous spa

Overall our stay was good after a disappointing start. We were staying in a one bedroom cottage check in 3pm we arrived around 2.30 to stand in a long queue as there was only one member of staff checking everyone in for the cottages & Shepherds Huts (thankfully it was dry). Eventually when we checked in we were told our room wasn't ready which is very disappointing when you want to use the spa straight away which we did. It creates a bit of a fuss opening your suit case etc in the changing room not a relaxing start. Our cottage was lovely although we did have an issue with the heating not coming on which we had to raise twice with staff. I feel our stay would have been perfect if they had more staff on at the outdoor check in.