더 스튜디오(The Studio)

Not at all like the pictures! I was meant to stay in a superior suite which is what I booked but I ended up going into what they refer to as their ‘budget villas’. Staff were lovely and price was good for space there was but it wasn’t what I booked and that was disappointing.

This is the only hotel in South East Asia that has not supplied fresh water. Also no food available. Second floor bathroom drainage not good. WiFi spotty. One night there was a large storm. The street turned into a river and the wastewater channel that runs alongside the hotel came through the wall and turned the courtyard and pool into a giant brown sludge. I was trapped in my room all day with only the supplies I had squirrelled away. My neighbour went wading through knee high flood waters to get water and supplies for his family. Some wifi access restored in the afternoon, but only on the balcony. I contacted ********** but less than useless. Organised my own new hotel and just abandoned the last three days payment.

I was very disappointed to have the cleanliness on so many different levels make my stay uncomfortable including Dirty Sheets-old Dirty Curtains Dirty Pool Dirty Floor Broken Basin will not drain Broken Shower Head Toilet would not flush good Dirty Kitchen