Absolutely terrible. We arrived tired after a long trip and after checking in we took a quick look around before taking a quick nap. It wasn't until after that we realised that the toilet was completely broken and detached from the wall. When we tried to flush, the whole bathroom flooded. Also the lock on the front door of the apartment was broken, so we couldn't lock it. This is other than all the random broken glass, peeled off paint, and general shabbiness of the room. When we told the staff about the bathroom and the lock, they said that there was nothing they could do because it was the day before Nyepi and all the other villas are full. I understand they couldn't fix it because of Nyepi, but they should have NEVER checked us in to a villa in that state. It's extremely unprofessional and unhygienic, especially since they knew we'd be stuck in the room for 2 days for Nyepi. It was absolutely unacceptable, and we will never be staying here again.
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