Bogazak 발코니 있는 호텔

Everything was awesome. Great service, wonderful food - you can choode between so many tasty options, coctails, during the day there is a lot of options for sport activities, in the evening life music or incredible performances! Truly recommend :)

On arrival the reception area was plain and underwhelming. The reception bar had no atmosphere or music. Signage is poor throughout the building and it would have been helpful to be given a map of the hotel and outside areas on check in. The room was nicely set up, modern and clean but the view was of an adjacent hotel which was very close in proximity. There was also building work which we were not made aware of that there was from what looks like a new hotel being built. There was some noise from it but it seemed to be only in the day time. The daily room cleaning service consisted of 2 sheets being left on the bed folded up and a pillow case. The sofa bed was never made up. I had to make the beds myself almost every day. Although there were 3 booked in the room there were only 2 towels, cups and glasses left in the bathroom for the first 3 days. I tried to ask for the daily service to be sorted out at the reception but due to the language barrier it didn’t get resolved so I gave up in the end. Service levels were poor throughout the hotel. The staff were very unhelpful, miserable and often quite rude especially at the bars and buffet restaurant. The bars had minimum staff so there was always a big queue and if you asked for more than 3 drinks they made you wait until they had served the next person in the queue before giving them to you. The food buffet was an absolute free for all, very very busy, always huge queues with no guidance or help from staff. You had to find your own table, drinks were not served so we had to queue at a bar. On one occasion I got to the front of the queue to be told the bar was ‘finished’ mid way through service and 1.5 hours before the buffet closed. Most nights we had to find and clear a table ourselves, find cutlery and table cloths to make the table up. Food options were very poor, it was the same offering each night for 10 nights. BBQ meat and fish, cheese, salad, stew and vegetables, cake and fruit. As a family we are open to trying different foods but it was flavourless and pretty grim. For several nights we had to buy crisps and other snacks for the kids because we couldn’t find anything decent to eat. We also didn’t go for breakfast after the first day as it was awful. Overall the service was terrible. Having made friends with guests from Turkey and Eastern Europe they also were saying the same things as us. The Pool area and slides were great, well laid out and drinks and ice lollies were available from fridges. There was pizza, pasta, burgers, chicken and waffles available from 12-5 which were good. It’s a shame this food didn’t continue until later as it was far better than the buffet. The saving grace of the hotel was the animation team, they were brilliant. The shows were great and all the poolside activities were fun including foam parties and various games such as water polo and aqua fit . This team worked day and night and never stopped. All had smiling faces and interacted well

I will start by saying that this was a great experience for us (family of 2 + 2 kids below 10 years of age), as the hotel covers anybody's needs. We were welcomed in a somewhat separate area, connected by a bridge to the main building and pool areas. This separate building is more luxurious at first glance, more quiet and has separate restaurant (for breakfast and dinner, if you want to avoid the more crowded main restaurant), separate pool, patisserie and a big bar. The resort had many bars (even a sports bar where we watched Euro 24 games), has many pools, great beach area and waterslides for kids and for adults. You can't get bored, thirsty, or hungry, as you have everything everywhere (starbucks, snacks, ice cream, cocktails, etc.). The food is varied and delicious and the drinks give you a wide choice (many imported quality drinks). You have a lot of daily activities like water polo, archery, volleyball, football) and evening shows are great. If there is one negative thing that I would mention, is that this is the most pro-Russian hotel I have ever seen. I have been in more than 10 hotels in Turkey, I know that russians are in big numbers there, but Dobedan was created solely for russians - russian reception, russian activity crew, russian bartenders and waiters...you could barely find a Turkish staff. Their service is great, so I have nothing bad to say. You just have to accept that you won't be doing too much English talking around the resort - during our 8 days stay, we only encountered 3 Romanian families and one Arab family - the rest, russian speakers. Anyway, overall, amazing time, great hotel, would recommend anyone to try it.