사파이어 호텔(Sapphire Hotel)

Hotel required deep cleaning and renovation, they are short of Iron, cleaning lady knock door and walk in the room took the iron and iron stand, i work late night till 4am, complain to front desk, they do not care, also there is too much noise in the room, asked to changed it, but room they gave me, one curtain is missing, its hard to sleep with so much day light in the room, I call complain to front desk, they reply they can not do anything, also no other room available, overall very bad experience. its like motel !!!

出行很方便

우리는 에이전트와 항공사 패키지를 통해 예약했고 이것이 5성급 호텔이 될 것을 약속했습니다. 불행히도 2 성급에는 적합하지 않습니다. 고객 서비스 없음, 시설 없음, 편의 시설 없음, 위치 만 플러스, 아침 식사도 너무 나쁩니다. Aida는 아침 식사에 매우 도움이되지만 제공 할 것이 거의 없습니다. Nizami 거리까지 도보 5분, 가까운 위치 중심에 있는 상점. 최고가 아닌 호텔

이 끔찍한 호텔에 대한 실망감을 말로 설명할 수 없습니다. 끔찍한 서비스, 바퀴벌레가 가까이 있으며 특히 코로나 시대를 고려하면 위생 상태가 좋지 않습니다. - ""5성" 호텔에서 또 무엇을 바라겠습니까?!" 귀하의 체류를 진정한 투쟁으로 바꾸는 실수를 저지르지 마십시오. 한밤중에 숙박을 취소해야 했습니다. - 돈과 인내심을 잃었습니다. 이 호텔이 나에게 초래한 불필요한 번거로움을 결코 잊지 않을 것입니다. 유일하게 좋은 점은 위치였습니다. 중심가 근처에 있지만 위생과 전문성 측면에서 훨씬 더 나은 호텔이 있다는 점을 고려하면 말이죠. 머무는 동안 다른 손님들과 이야기를 나눌 기회가 있었습니다. 그들의 불만도 하늘을 찌를 정도였습니다! 여러분, 시간과 용기를 소중히 여기는 사람이라면 달려가세요!

호텔의 위치 자체는 관광객들에게 엄청난 판매 포인트이지만 제공되는 서비스의 질도 훌륭했습니다. 직원들은 특히 Samir, Nicat & Kamil과 같이 매우 협조적이었습니다. 아침 식사를 하는 아주머니인 Aidah는 내가 만난 사람 중 가장 다정한 사람이기도 했지만, 그녀는 자신의 일에 대해 매우 열정적이었습니다. 이는 그녀가 당신에게 식사를 제공하는 방식을 반영합니다. 그녀의 얼굴에 항상 밝은 미소로. 내가 바쿠를 다시 방문한다면 나는 확실히 사파이어를 선택할 것입니다.

We are from the Rotary club of Margao Goa India and were on a holiday trip to Baku from 24th to 29th March, total of 29 people 15 rooms. We reached hotel Sapphire on 24th night at around 12 am after allotting our rooms two rooms the flushing cistern was not working after lot of arguments they changed one room other room they sent the plumber in the morning. Health faucets in all rooms are on the left side and can be used only by opening the tap below which splashes water all around. On the last day we are told that in one room water from the toilet has seeped into the living area and is charged penalty of $ 200. When asked for proof they did not have any. In another room they said that the boy of 7 years who was with us urinated on the bed and is charge penalty of $ 500. They were not ready to listen to any of our pleads to at least reduce the penalty and threatened us that they would call the police and we would have to go to the police station. As we had our flight t catch the persons occupying the rooms had to pay the huge amount. This is pure extortion and would never recommend this hotel to anyone

The hotel was spacious and clean. The bed was comfortable and the pillows the perfect thickness (I can't stand the over stuffed pillows that make your head lay at a 90 degree angle). The included breakfast had a LOT of options, including gluten free for my mom. The reason I'm only giving it 4 stars in that there was mildew in the bathroom and my parents room wasn't cleaned when we arrived at 11pm. They got an upgrade to a suite...but then they only had one towel in the bathroom. Just little stuff.

It is close to city center Nazimi Street and rooms are decent in size. We went in November 2021, so felt pandemic impact on hotel which appeared short staffed. Over the weekend, the restaurant downstairs had loud music on till 11.30 pm. We could hear the music and beats. Not ideal for hotel claiming 5 star rating. Breakfast spread was limited. Overall, consider staying if you are a budget traveler. Things may change after pandemic on a better side.

Ничего из заявленного в этом отеле нет. Нет завтрака, нет модного лобби-бара с блюдами азербайджанской кухни. Мебель в номерах очень старая с жуткими пятнами. На подушках не было наволочек. Полотенце одно на двоих и то оказалось с кровавыми пятнами. Атмосфера в отеле как в фильме ужасов. Обои на стенах отклеенные.