호텔 라구나 니바리아(Laguna Nivaria Hotel & Spa)

Très belle chambre, dans un très bel hôtel, mais... - quasi-absence de fenêtres qui fait que la chambre (la 7) est quasi aveugle - des lits jumeaux non solidarisés et qui glissent au moindre mouvement (un grand lit double à ce niveau de standing aurait été normal).

Stayed in the jacuzzi suite with private terrace could not fault this room excellent Fridge was full of complimentary beer champagne soft drinks and water Plenty of towels there was robes and slippers Didn’t want to leave Going back as soon as possible Breakfast good the staff were helpful especially Sara on reception Fabulous So near to all restaurants and all city has to offer and private parking what’s not to love

One night stay to be near Tenerife north airport. An historic hotel and location, full of old world charm which made a pleasant change from the many resort complex style hotels on the island.

Disappointing stay. Room comfortable and big, and clean. However, windows grubby. Bath took 30 mins to run, and jacuzzi function didn't work. No information on spa. Food adequate, but not outstanding, and evening service in cafe slow. Well located in old part of city. We stayed nearby en route to airport at the Laguna Gran... much better and recommend.

Perfect location, quiet, staff extremely helpful .. would come back again !

Our airline cancelled our flight from Tenerife South Airport at the last minute, and rerouted us via the North airport the next day and we had to very quickly book our own accommodation for the night. Booked through Bookings.com pretty much based on proximity to the airport as we had a very early flight the next day. After all the stress of the day the reception staff were lovely and welcoming. Our room was massive and well equipped. We eat at the hotel and it was good and also very reasonable. Due to the early flight and the clocks going forward we were a little anxious that we would set our alarms incorrectly or they wouldn’t update overnight. The night receptionist said he would do a walk up call for us and also would have a grab bag for breakfast waiting for us, as well as organising a taxi. The call happened and the breakfast bag was waiting for us with the Taxi. The staff couldn’t have been more helpful and made what was a very stressful time very pleasant, thank you.

Beautiful rooms , excellent situation, quiet, very well decorated, very clean and competent staff Big choice for breakfast on terrace or inside. Only negative point is the quality of the dishes. Good products but not very well prepared. Meat too much cooked after asking for medium rare

This hotel was ideal as a base for a group walking holiday. Large quiet room with tables and comfortable armchair and a kitchenette. Wide range of food available for breakfast. Reception was very helpful and efficient. I asked to extend my stay by 3 days and this was arranged instantly without complications. Price reasonable for the quality at 104 EUR per night including breakfast. The location is central, within easy walking distance of the historic city centre with shops, museums, churches, cathedral and restaurants. There is a TITSA public bus that leaves directly from the rear of the hotel to Santa Cruz without having to go to the bus station. I didn't use the spa and was surprised at how little was said about it - I didn't see any mention of it in the room. A slightly negative point was the kitchenette. It was good to have the facilities but they made it difficult to actually use it. Cupboards almost empty with no cutlery, bowls or plates provided, just 2 teacups and, strangely, a saucepan. No kettle. Apparently this (lack of) equipment was exactly the same in every room, it was not that mine had items missing.

Hotel is ideally located for the UNESCO listed heart of the town. Our superior room was worth the supplement; spacious and well-equipped with room-safe, large TV, a well-equipped kitchenette and good Wi-Fi. Public areas were smart and there's a comfortable courtyard to enjoy drinks and meals from the adjoining bar, restaurant and breakfast room. The downsides were: (1) lack of any information about the Spa; (2) lack of information about the Hotel and town in the rooms; (3) poor half-board- breakfast was fine, but dinner choices were limited to the cheapest and most basic options from the a la carte and our offer to pay a supplement for other food options was refused both nights. We were told that we had to waive our Half Board supplement and pay the entire cost if we wanted to upgrade food. First choice wine options unavailable and some staff grumpy.