파크호텔 루이스(Parkhotel Luise Bad Herrenalb)

Service très agréable, repas excellent, les serveurs très gentils

還不錯的山林酒店，當地度假的老年人居多

This hotel was lovely and our room was large and clean. Parking was terrible. There is a loading/ off loading spot outside the front doors. We parked there to check in, and I asked about where to park. The front desk lady, was nice and handed me a map of a parking lot that was pretty far, it was two roads over and at the bottom of a large hill. When I drove there, that lot was mostly full as well. When I got back to the hotel I saw that there was a parking garage under the hotel. I did not see anyone at the front desk to ask about it when I came back. The next morning at check out, the new front desk lady asked me if I had parked in the garage so she could add that fee to the bill. I told her no, I was not informed of the parking garage and I would have loved to have used it. One of the reasons I picked this hotel as it said there was easy parking. So, I am pretty disappointed in that. I had my infant and all of here things that she requires to move around. When I left the parking spot at the loading spot (which the check in lady said we could not park at over night) someone took my spot. When we left in the morning all the cars that were parked there “temporarily “ we’re still there including the car that took our spot. I would have stayed there had I know no one was going to enforce the rules.

136 rooms and reception is closed at 21 hrs which is unbelievable strange. Rooms contains very old furniture and inefficient lay out. No climate control ( very nice during hot summer night. Expensive in relation to comfort. Nice location and breakfast was ok.

We arrived around 9:30 pm after a 12 hour drive. Parking was a nightmare, found only one spot left and it was so narrow, I had to crawl out of the trunk to get out. Staff was unsympathetic and offered no options/alternatives thus I had to do it. I asked about street parking and their answer was that I had to figure it out myself. By time we arrived, restaurant was still open but closed for new orders. Asked for alternative dining in town, told me to look it up myself online, even though I explained to them I didn’t speak German. Room extremely dated, ****s growing on balcony between tiles, room and bathroom cleanliness questionable, beds very uncomfortable… and the list goes on. Online this place looks great, in person you can tell hay day was in the 80’s

Very nicely renovated hotel but the structure is old. Because of this the rooms are not very well isolated and thus noisy. All other areas are very nice.

The location was great, the breakfast was nice but the same everyday over our 6 day stay. The facilities were somewhat limited and the parking lot was always full. Doing an early checkout posed a major problem - the hotel staff could be more flexible.

Amazing place! We stayed only one night and it was more than expected! A nice abd cozy place in the middle of the mountains.

Our first impression of the hotel was not great as there was no parking avaliable and the receptionist had no tips as to where we could park our car. We found a leaflet in our room saying there was free parking at a nearby church, however this parking place was clearly labelled visitors only. The room was of poor standard with stained carpet and the water in the shower was either way too cold or way too hot. However, the bed was comfortable with soft pillows and we got a good nights sleep. The wellness area was lovely and the pool spaceous and perfectly tempered. Breakfast buffet was good as well and there is a very nice outdoor dining area.