하얏트 하우스 오스틴/다운타운(Hyatt House Austin/Downtown)

Estuve 5 días en el hotel pero el servicio fue horrible, un empleado del área del aseo me dijo que no podía fumar en una área donde siempre he fumado y toda la gente fuma, me empezó a tomar fotos y decirme que me fuera , me tocó llamar al administrador porque sentí que fui discriminado , me sentí ofendió , pensaba hospedarme 3 días más pero preferí cambiar de hotel no quería volverme a encontrar con esa persona , fue humillante.

The room was nice with good amenities. The breakfast was also good. The parking was only valet. There was the garage across the street where you could park your car. Ask for a quiet room in advance, because a several venues at this area.

Thought it would be nice since Hyatt. Homeless were everywhere outside and I felt very unsafe. Just a quick glance around the lobby and it was dirty. So dirty and unsafe we did not even check in. I would like a credit back.

Property was in good condition. The shower leaked onto the bathroom floor quite a bit. That issue needs to be addressed.

Was very nice for what we needed had some issues at check in and about but staff did take care of it and we're very nice. Would have liked to know before booking that there isn't really anywhere to park cars pretty much need to be valed. Breakfast was very nice through rooms were clean and had all essentials needed.

The hotel itself is clean, very friendly staff. However, there is an outdoor music venue on the same block and when there's a show, you legit feel like the show is in your room.

We loved our stay. Room was large with kitchen. Staff were amazing 10/5 if I could, so friendly and helpful. Breakfast was wonderful but needed a bit more variety for a longer stay.

This place was a really lovely respite. Stayed to be close to my work for one night during inclement weather. Arrived in the evening after working a full shift and felt welcomed both at the front desk and at the casual bar. Due to the weather, I didn't want to venture out for dinner. Had a really nice burger and fries at the bar. The food was really good and fresh - the burger was amazing with arugula and a brioche bun. The room was super clean and comfortable. Everything was in working order. Elevator moved quickly. Plenty of hot water and the toiletries were nice. The bedding was super clean and comfy. I did not use the parking, and I read comments that said it was $40 or so per night. I wouldn't like that but it is consistent with parking rates at other downtown hotels. This was a great experience and I look forward to coming back.

Lousy plumbing. Disagreeable (and, by my lights, extraordinarily subpar) desk staff. Additionally, overnight valet parking priced at $45 (overnight at meter across street from hotel about $30). Being an “economy” hotel I didn’t expect much. Met expectations. Won’t be back.