폴리스 그랜드 호텔

파르테논 신전에서도 가까워, 가까운 역까지도 걸어갈 수 있는 범위였기 때문에 입지로서는 좋았습니다만, 방으로부터의 경치는 옆의 건물이 너무 가깝고, 야경은 볼 수 없었습니다. 거기 유감이었습니다. 옥상에서는 파르테논 신전과 야경도 함께 있을 수 있어서 좋았습니다. 실내도 청결하고 2일간 묵었습니다만, 날과 날 사이에 방의 청소도 해 주셔서 기뻤습니다. 영어도 통하기 때문에 택시를 부르기도 하고 친절했습니다.

인터넷에서 본 사진은 실제와 많이 다릅니다 😂 초기에는 종류가 국산 M*tel 168 이었고, 방도 엄청 좁고, 샤워실도 너무 작아서 마른사람이 못쓰겠더라구요 😂 돌아다니지 마세요😇 (저는 루프탑 발코니 2층 아크로폴리스 전망이 보이는 이그제큐티브룸을 예약했습니다) 어른 2명과 어린이 1명이 체크인했는데 전혀 돌아설 수 없는 느낌이 들었습니다... 좋은 고객 서비스 태도와 별개로 프론트와 위치 모두 추천할게 없습니다... 주변 환경이 더럽고 지저분한 느낌이에요🫣...

I arrived at the hotel around 9 am and room was not ready. We kept our luggage at the hotel and were back around 5pm. After getting back the luggage, we proactively approached the receptionist for check-in. He checked my passport and asked me to show the hotel voucher. I was wondering the computer system should have our record after checking the passport. I haven’t been asked to show voucher with booking through Trip.com. I showed an electronic version in the phone but he gave me a card and asked sending it by email. I was tired after a day out and the receptionist set huddle to me. I was surprised but did it accordingly. His attitude was unacceptable. After receiving the room cards, I requested his name because no name tag was on his uniform. The next evening, I called from room requesting a bowl and plate. The same receptionist sent them in person and asked me why I needed his name. He said that he didn’t do anything wrong and why I recorded his name. I replied”if you didn’t do anything wrong, you don’t need to worry. You do not wear your name tag but others do and so I want to know who you are.” It is my first time to encounter such experience in the hotel.This staff is not professional and childish. This is an individual case and staff in the hotel as other staff are helpful and polite. I wish the hotel would give extra training and education to that young man. Thanks.

酒店位置很好，幾乎在衞城中心，交通方便，前台的服務人員也很專業到位，頂樓有酒吧，可看到雅典衞城，還有一間可看到雅典衞城的套房