인기 아스타나 더 리츠칼튼 호텔

I am really impressed with the kindness, hospitality and service from all the staff at this excellent modern hotel - in an excellent location. Flawless stay. Beautiful suite with really nice welcome of Kazakh wine and a souvenir Yurt in my suite. Meticulously clean, comfortable and really good value too. Can't say enough good things about this superb hotel. Hilton driver met me at airport. Really kind warm welcome. Local tourist suggestions given by front desk. Excellent recommendations. One special employee deserves mention as the friendliest and kindest breakfast waiter I have met in years. Deserves ”Employee of the month”. He delivered the most kind, genuine Kazakh hospitality and just made me feel so welcome. I have a photo below but can't remember his name unfortunately. Highest recommendation for this wonderful hotel - a beautiful building made perfect by truly outstanding, committed and very hard working staff. Excellent English spoken by all I met. Well done and genuine thanks for your kindness and hospitality.

호텔이 시내 주요 관광지 옆에 있어 도보로 구경할수 있어 좋았구~ 호텔뒤 국립오페라 극장과 맛집 레스토랑 있다 오페라극장 도로 건너편 grill&bar 식당은 스테이크, 3층에 유가김밥에서는 라면 , 추천식당은 Peek a boo Korean street food 한식당은 메뉴가 다양하고 제일 마음에 들었다( 참이슬소주랑 맥주가 있음 )

객실: 편안한 침대가 있는 넓은 공간. 큰 욕실에는 욕조와 샤워 시설, 세면도구가 모두 구비되어 있습니다. 목욕 가운과 슬리퍼도 제공됩니다. 위치: 도심의 매우 좋은 위치, 호텔에서 어디든 갈 수 있어 매우 편리합니다. 공항에서 차로 25 분. 음식 : 아침 식사 (객실 요금에 포함되어 있지 않은 경우 9900 KZT). 레스토랑과 바는 아침부터 밤까지 일하고, 아이리쉬 펍은 일합니다 24h. 우리는 룸 서비스 메뉴에서 음식을 주문했습니다. 모든 요리는 30 분 안에 우리 앞에있었습니다. 시설 : Wi-Fi, ATM, 스파, 체육관, 룸 서비스 직원 : 매우 정중하고 도움이됩니다.

I've spent 10 days in Sheraton Astana in October 2023. Me and my mom had 2 separate club rooms and both of us really enjoyed our stay. The hotel is centrally located next to all the attractions, parks, and a huge shopping mall. The rooms are comfortable, quiet, and spacious. The club room serves excellent food for breakfast and dinner, and offers soups for lunch. The spa is great as well. But the best part of staying at the hotel is interactions with the staff. Everyone is helpful, polite, has a nice, positive vibe, and truly cares about their guests. All the little issues that we had were resolved promptly and readily. We spent a lot of time in the club room and I would like to thank all the staff there for taking a great care of us. I want to especially mention Olzhas the club lounge manager who made every visit to a club room enjoyable.

Bon Hotel avec rapport qualité prix correct. Tres bon petit dej buffet. Chambres spacieuses et propres, belle salle de bain. A proximité quelques restaurants et supermarchés. Staf sympa. Un taxi est nécessaire pour ce rendre au coeur de la ville ( ville immense !).

previously it was Mariot, now only a few signs with the name Mariot remain of it! We traveled as a family, two adults and a baby. If you want to ruin your weekend go to this hotel! what we didn’t like 1. This hotel is not 5 stars, but 3+ 2. There were no bathrobes in the room, there were slippers for 1 person, bathroom accessories were also for 1 person, there was 1 bottle of water for the whole room, they brought it all in minutes 40 days after my call. 3. Do not use an iron if you do not want to ruin your clothes, unfortunately no one told me about this before, although now reading the comments, I respected these reviews. 4. On the third day of rest, we didn’t have cold water all morning, I called the reception and they offered me to go to the spa area and take a shower there, but I didn’t do it, by 12:00 pm we had water. 5. in the shower you can only take a shower from the top shower head, it cannot be switched over, it is broken . 6. The fridge is empty, there are no drinks to buy. 7. in a suite with a kitchen, there are no forks, knives, spoons What we liked 1. Location 2. Security who always opened the door, since we were with a stroller 3. the hotel improved the room when we checked in (I think they did it because our room was not ready) in total I will never come here and do not advise you !

가족과 아이들과 함께 안전하게 머물기에 아주 좋은 곳입니다. 멋진 개인 직원과 아주 좋은 음식. 매우 깨끗하고 편안한 객실. 적극 추천합니다. 정중하고 도움이되는 직원들에게 감사합니다. 특히 Assel Khussainova에게 큰 감사를 드립니다.

酒店不錯 就是溝通成本太高 助理和我確認訂了高層河景房 結果一來 完全不是那麼回事兒 給我的房間整了個工業建築荒地景 spa也很奇怪 我進來沒人問我住哪裡 我整完spa追到更衣室問我是不是住店客人 我要真的是恐怖分子 把這羣工作人員整成災難現場真的分分鐘的事上新聞頭條 而且游泳池距離更衣室很遠 要走一站地那種 我感冒了總之 酒吧更無語了 那個血腥瑪麗是我在所有瑞吉喝到最難喝的 巨咸巨辣 像gaspacho這個湯 如果作為雞尾酒 叫戈爾巴喬夫的一生 是可以理解的 戈本人來了嘗過都會被辣的老淚縱橫直呼調酒師內行 調酒師理解能力比較有限 要求別太多 差不多就行了 他的雞尾酒造型基本能讓人回到斯大林格勒城外 正看見漫山遍野的t34朝我襲來 他的雞尾酒瓦。全可以被稱為蘇聯核力量 真的就是一杯紅紅的液體在一個柱形圓杯中 撒上一些白色粉末的奶酪 我覺得不是很愉快 但是很搞笑 大家可以來體驗一下 有種很無力的感覺 就是他們真的很努力 就是理解不到位 你想要的和你得到的 根本不是一回事兒

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