타운플레이스 스위트 바이 메리어트 애쉬빌 웨스트(TownePlace Suites Asheville West)

The room was huge but not very clean dirty comforter the floor was very dirty and the smell in the room was not pleasant will probably not stay at this hotel again 

酒店房間很寬敞，很乾凈，定的房間有廚房，冰箱很大，有洗碗機，鍋碗瓢盆和餐具都很齊全，早餐沒什麼選擇，但味道還行

房間及服務都很好！

We visit our adult children Asheville frequently. We had not stayed here before, but definitely will again.

The Christmas music in the entrance was blaring so loud we could hear it through our windows all night long. I called the front desk and was told it could only be adjusted by maintenance in the morning. If they can’t give us a room in the back of the hotel tomorrow, we’re checking out and moving hotels.

Nice and clean place to stay. Close to the outlet mall. Friendly staff. Would stay again.

Room was clean and comfortable. We had the one bedroom suite and it was perfect.

Staff was very friendly and helpful when there were some technical issues with check in for my friend. They also were quick to get him a new room when a sprinkler was leaking.

I called 24 hours prior to update my card to ensure I would have the room. I let the gentleman know I would be coming and wanted to confirm they would not give the room away. When I arrived, they said I was a no show and gave my room away and charged me for the first night stay. The woman was not the kindest about it and I was upset about the situation. The person lacked any empathy when she categorized me as a no-show. They were fully booked and said I could try down the road. Well, Hilton was much kinder. They let me check in at 7am and only charged me for 1 night. I would not recommend this hotel based solely on the lack of empathy for a situation they caused. Calling ahead to secure your room doesn’t even matter either because “policy”… even though I did call to guarantee my room wasn’t given away. Just very frustrating all around and not what I expected from a Marriott.