디 오므니 그로브 파크 인 & 스파

Great service on the club level. John, Kristie, Tim, Mark and Ben were welcoming and provided excellent service.

環境超一流

挺不錯的旅行

Yes the room is good, but my complain is, I booked for a 3 persons on the room but the robes, water bottles and cups they prepared are only good for 2 people. And another thing the spa access I expected it to be complimentary for guest or has priority but we needed to have a day pass which is sold out already.. The day pass access for the spa should be part of their booking options then if guests needed to have a day pass. To think they charge for amenities and ending up not using them.

Staff was very friendly and helpful. They seemed to really care about providing a nice experience.

Just an amazing property all around with incredible staff, amenities and accommodations!

Every staff member was friendly and professional. The hotel rooms and lobby were beautifuly furnished with authentic Arts and Crafts furnishings.

This hotel did not meet my expectations of a high end luxury hotel. The hallways smelled musty, I am aware it is a hotel build in 1912 and of course will have an older smell but for the price and level the hotel places its self it felt dusty, dirty and musty. Once at the hotel be aware that the use of the spa pools are not included- that is a separate $244 per person to only use the pools (no massage or treatment included) and you HAVE to make reservations WAY in advance for the spa. You also have to make reservations for the use of the pickleball/ tennis areas WAY in advance as well- they were already booked out for a week. The sports complex of the hotel was also unkept and musty, the gym was VERY hot it didnt even feel like the a/c was running. If the hotel doesn’t have capacity for the number of guests to be able to enjoy all parts of the resort since the guest pay an extra resort fee then the hotel should definitely not be considered high end or luxury. This hotel felt like it was worth not even $200 a night and wanted to upcharge for everything including room service. Room service pricing was already elevated but ontop of the price on the menu for the dishes they charge a 22% service fee plus a $5 delivery fee. This was one of the least worthy experience I have ever been too felt worse than a Hilton.

Check in was smooth. We opted for valet parking, which was so nice considering the cold temps and wind. Busboys were courteous and pleasant to speak with. We had the breakfast buffet one morning and dinner at Edison’s. Great food considering the cost. Our room didn’t have a microwave, which I would have thought standard, but they brought one when requested. Room was clean and cleaned daily. Amenities were great.