더 레지던스 앳 빌트모어 - 애슈빌(The Residences at Biltmore - Asheville)

Will definitely be back ! Everyone was friendly especially the auditor Rihanna ! She was awesome !

The room was fantastic! I arrived later at night, there was a note on the door stating that the staff was helping out customers and would be back soon. I waited no more than 4 minutes and they were there to check me in. Room was very cozy, fireplace was awesome. bed very comfortable. My only isssue was the coffee maker was broken. But a big deal.

I have stayed there a few times and I have always been happy. This time at check in, on a very nasty raining day, I was given the wrong room. I had reserved a 2 bedroom and when I got to the room it was a one bedroom. When I called I was told that I must come back and re check-in. In the pouring rain. There was no apologies. This was not the greatest start to my weekend. The level of customer service needs some work.

This was our second time staying at The Residences at Biltmore. Love the location, just minutes from the Biltmore Estate and Downtown Asheville.

Excellent location and close to everything we had planned for the weekend. The unit was clean and comfortable. I love having a gas fireplace this time of year. The kitchen could use some attention (no dish towels, missing skillet, no salt/pepper, no wine opener, no paring knife- these are basics that most places with kitchens have on hand). Easy fixes to make for a more enjoyable stay.

Fabulous accommodations. Larger than a regular hotel room, but cost less than a hotel. We felt at home and will come back.

Property was nice. Clean the rooms on the bottom floor were loud. You can hear everything from the room above. Not enough insulation in floors.

The area is quiet and well-maintained. The unit we've got was beat down, leaky faucet, walls painted with different colors and looked unfinished, flickering lights, and not cleaned very well.

Staff was really great and knowledgeable about local areas. Accommodations was clean and very nice and spacious!! I'm a Travel Agent and will definitely be booking my clients with you all