르네상스 롤리 노스 힐스 호텔(Renaissance Raleigh North Hills Hotel)

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Awesome place to stay

Loved the staff, breakfast was delicious. Everything is in walking distance and there are options to choose from! The bed was the most uncomfortable hotel bed I have ever slept in. My back muscles were burning all night long. There was a constant bang from 9 pm to 2 am. Staff was notified during my departure. Nothing against this hotel in general but I have stayed in nicer rooms in other hotels. I will not be returning to the Renaissance Hotel.

Great location .Shops and restaurants just outside the door . Staff very friendly and comfortable.

Great Customer Service and Friendly Staff. The beds were very comfortable/cozy and room was clean.

Always one of my favorite properties to stay at. Desk gave us An amazing restaurant recommendation! Beds are like sleeping on clouds!

Unfortunately when I got there a I had to cancel because their boiler broke down and they had no hot water and had not be able to get it back working since 8am. This is usually my go to hotel when in that area so I was very disappointed. They did give me a full refund.

Overall will not return. Room was 82 degrees at check in. Took a couple of hours to fix (while we were sweating). Staff seemed overwhelmed even when it wasn’t busy. Bar couldn’t keep up even though a group had paid and there was supposed to be extra service (there wasn’t)

Very hospitable and high class. Little more personal attention - especially towards my spouse since we were celebrating our 30th anniversary would have been “…icing on the cake.” But … reality was … a great and awesome experience!!! 😊