Verified traveler
2023년 12월 11일
Someone tried to break into my room through the joining room door at 10pm, i called the front desk while it was happening and was told Sorry we have no one to come up there right now (15th floor) so i stayed up with family on the phone all night, advised by family to call 911 if it gets worse. To protect my son i was traveling with. The next morning i was told a supervisor wasnt in yet but they switched my room and gave us free breakfast. It was a very scary first night, this hotel is too nice Not to have security or staff in case of an emergency.
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