First the positives, the owners have clearly spent significant time and money creating a BEAUTIFUL lobby, breakfast area, hallways and (for the most part) the guestrooms. Everything is kept VERY clean. The guestroom bathrooms still need some love . The guestroom walls and the towels are equally as thin. The room next to mine seemed to be occupied by children and. a couple adult women 24 hours a day, crying, hollering, screeching - have no clue what was happening there but they were pretty quiet after 10pm, thank goodness. Another evening half of our floor got to enjoy a contact high from the pot being smoked in one of the rooms. I know it's legal in Illinois now but NO SMOKING means no smoking pot too - right? Thankfully the windows actually opened for some fresh air. Unfortunately there was rarely staffing at the front desk, so there was no one with which to make a complaint. Maybe someone needs to do a walkabout of the floors to see what's happening in the hotel. There were often people lingering outside for long periods of time. It was unclear if they were staff or guests waiting for rides, it was odd. Nice but could be better.
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