더 웨스틴 알링턴 게이트웨이(The Westin Arlington)

The city view was not what I expected. Overall, the stay was above average. No room service, but the meal I ate was exceptional, 5 stars😊. The room cleanliness was above average, got the feeling a quick run through to tidy up.

Checked in online the night before. Told them I would be there around 2pm. Waited until 2:45 to show up and even let them know I was on my way. Despite updating me that they didn’t have a room ready for me yet, at 3:40pm I finally got fed up and tried to check in in person where I was told, “oh, we don’t have your credit card on file so we couldn’t check you in, that’s why you don’t have a room number or digital key.” When I asked when they were planning on telling me this fact do I could have tried to check in an hour earlier, the front desk attendant became aggressive. Not a good experience at all. The hotel is dated and caters to large groups of children. But the food and bar were both nice and the room was comfortable.

Stayed for 6 nights while attending a conference. Staff was great, hotel was clean (bed wasn't very comfortable, but I rarely find a hotel bed that is), and it had good choices of food within walking distance. Ubers were easy to come by as well. No complaints.

Bathroom toilet did not work. Had to switch rooms at midnight! Still waiting to be contacted by a manager.

It is a bit overpriced for the quality of the room but it is a good hotel. There is also a Starbucks in the lobby, nice for the breakfast.

Staff could be more organized. Update the bathroom, shower curtain old and the curtain holders. Also no heat. I had the thing set to 82 but still got cool to cold air blowing. 😞

after a very long day, walking into the lobby was like a clean fresh beautiful spa, calming and serene. the room was clean and well laid out as well.

Parking lot was horrid, cramped, low ceiling and the gates never worked I had to always call for help rich was ridiculous clue 4 star hotel, front reception didn’t even know what he was doing or saying, very unhelpful, very inconvenient, I wouldn’t come back again. Please think carefully before visiting

Excellent place to stay..our second time at this hotel. location ideal, fitness center, restaurants