라 퀸타 인 & 스위트 시카고 거니(La Quinta Inn & Suites by Wyndham Chicago Gurnee)

체크아웃 후 어디론가 달려가 타이어가 터져서 호텔에 묵지도 못했는데, 호텔에 10번정도 전화를 했는데 연락이 닿지 않을때마다 보류되더라구요. 말을 하면 La Quinta Gurnee라고만 하고 대기시켜도 되는지 물어보지도 않고 그냥 대기만 하고 10번 전화한 후 35분 정도 대기하다가 결정했습니다. 결국 포기하고 호텔로 돌아갈 수 없었고, 위스콘신 제네바에 좌초되어 다른 호텔에 돈을 지불해야 했고, Trips.com에 연락한 후 환불을 제공하지 않는다고 말했습니다. 호텔을 거쳐야 합니다. 호텔은 결코 추천하지 않을 큰 혼란에 대답하지 않습니다

Great experience for the low price. The gal working the front-desk was also very, very nice. Maybe just one suggestion....time for a new mattress in our room. It was definitely comfortable enough....just was starting to sag. Would definitely stay here again, though.

The first night there they did clean our room but but did not make beds. Second night they Did not clean our room for example make beds, empty garbage or restock supplies -,towels, soap, coffee or toilet paper. Even when we requested additional supplies. The front desk said they would send housekeeping but no one came. The front desk could or would not give supplies. Hot tub did not work 2 of the three days. Twice we had to request towels for the pool the second time never received any. Breakfast changed from the first morning to less items. Our Door open with dead bolt on for we were locked out of our room. Noisy hallways till early morning. Charged my credit card $100 for essentials says they will refund which was not to date.

Staff was the friendliest I’ve had through using *******. Very nice people. The hotel itself seems to be going through renovation right now. Some of the restaurants in the immediate vicinity are closed down but Gurnee Mills is close and offers hot food. The staff was very friendly though and I’d book again. Thanks

It was a beautiful room and they switched to the one we reserved without any trouble. The only bad thing was the lighting in the pool at night, I dropped my glasses and ran over them withy mobility scooter( they broke). Also, the handicap rooms could be a bit larger as we have 2 mobility scooters, but we made do . Olit was a wonderful stay,tho

Cleaning staff can be more polite and friendly asked her to sweep my room or vacuum it for two days straight and never did!!! Straight ignored me

Was told tvs had limited volume because it was quite time at 4 in the afternoon. As if I was a little kid! Phone in the room didn't work either. Would not recommend

Staff was very friendly. Breakfast was ok. You could use more variety as far as protein and less sugar items. I couldn’t eat any of the breakfast except 3 pieces of cantaloupe that was left. Need Greek yogurt or hard boiled eggs . Coffee was delicious. Hot tub was great. But sheets on the side of the left side were dirty with green stuff I took a pic didn’t see it until we we’re leaving . Bed was comfy

My day was pleasant thought the elevator was a little slow, so going up and down to the fourth floor was a process, but all in all the staff was friendly helpful and I would stay again