홀리데이 인 호텔 & 스위트 앤 아버 유니버시티 오브 미시간 에어리어(Holiday Inn & Suites Ann Arbor Univ. Michigan Area)

환경은 평균이며 새로 개조되었지만 사용되는 재료는 일반적으로 저렴하고 약간 더럽습니다. 프런트 데스크 서비스는 괜찮습니다. 2박을 구매하고 오후 7시쯤 체크인하고 여러가지 사정으로 한시간 후에 체크아웃을 해야했고 lz에게 환불을 거부했습니다! ! ! 거기에 사는 사람들은 평균이고, 위치는 평균이며, 나는 다시 거기에 살지 않을 것입니다.

Great customer service room was very clean and everything was working great

酒店有點舊，服務一般

유료 예약을 했음에도 불구하고, 우리가 도착했을 때, 우리는 우리 방을 사용할 수 없다는 말을 들었습니다(리셉션은 모든 방이 해당 지역의 정전을 수리하는 전기 기사가 차지했다고 주장했습니다). 우리가 마침내 방을 받기 전에 말다툼하는 데 20분이 걸렸습니다(우리가 예약하고 미리 지불한 방이 아닙니다).

음식/바가 닫혀 있었고 방 잠금 장치가 작동하지 않았습니다. IT 부서에서 수정하는 데 2시간이 걸렸습니다. 불편을 끼쳐 드려서 물 한 병을 받는 것은 모욕입니다.

I was very disappointed with the Holiday Inn for a few reasons. Primarily the phone in my room didn’t work. I plugged it in and unplugged, still didn’t work. I struggled (because I use a cane) to move furniture but was unable to fix the connection at the wall. - couldn’t call the front desk to report the problem, get a wake up call, or find out if there was a pool, exercise room or restaurant. I wasn’t told or given that information at checkin nor was it available in my room. I spoke with the manager before I wrote a negative review, he apologized- not satisfactory, a complimentary stay would have given Holiday Inn a second chance to show quality. I’m staying in Ann Arbor 25 more times/ doctor appointments, will choose a different location.

We got to the hotel late and tired after a long drive. The front desk staff was very nice and efficient and checked us in quickly. The room we stayed was clean and spacious for our family of 5.

The bed and bedding was comfie and clean. Shower and bath worked well and room was clean and nice size. It is old and tired - the common areas smell like bleach and mold. The carpets are loose and wrinkled in the hallways off the lobby. Seems like they had some flooding? Won’t stay again. Football weekends are tricky and expensive - but this one doesn’t make the list again for me. Worst I’ve stayed in yet.

I was on the third flood but could hear the guests on the patio until late (11pm) The bed seemed ok but could not sleep on it.