홀리데이 인 호텔 & 스위트 앤 아버 유니버시티 오브 미시간 에어리어(Holiday Inn & Suites Ann Arbor Univ. Michigan Area)

環境一般，雖然是新裝修的，但是用料一般顯廉價，有點臟。前台服務可以。我購買了兩個晚上，大概晚上7點check in，過了一個小時因為一些事情不得不check out，不肯給lz退任何錢！！！裏面住的人一般，地理位置一般，不會再住了

Great customer service room was very clean and everything was working great

酒店有點舊，服務一般

Despite having a paid reservation, when we arrived, we were told our room was not available (reception claimed all the rooms were taken up by electricians fixing the power outages in the area). It took 20 minutes of arguing before we were finally given a room (not what we had reserved and paid for in advance).

The food/bar was closed and my room lock was not working. IT took them 2 hours to fix. An insult to receive a bottle of water for the inconvenience.

I was very disappointed with the Holiday Inn for a few reasons. Primarily the phone in my room didn’t work. I plugged it in and unplugged, still didn’t work. I struggled (because I use a cane) to move furniture but was unable to fix the connection at the wall. - couldn’t call the front desk to report the problem, get a wake up call, or find out if there was a pool, exercise room or restaurant. I wasn’t told or given that information at checkin nor was it available in my room. I spoke with the manager before I wrote a negative review, he apologized- not satisfactory, a complimentary stay would have given Holiday Inn a second chance to show quality. I’m staying in Ann Arbor 25 more times/ doctor appoin**ents, will choose a different location.

We got to the hotel late and tired after a long drive. The front desk staff was very nice and efficient and checked us in quickly. The room we stayed was clean and spacious for our family of 5.

The bed and bedding was comfie and clean. Shower and bath worked well and room was clean and nice size. It is old and tired - the common areas smell like bleach and mold. The carpets are loose and wrinkled in the hallways off the lobby. Seems like they had some flooding? Won’t stay again. Football weekends are tricky and expensive - but this one doesn’t make the list again for me. Worst I’ve stayed in yet.

I was on the third flood but could hear the guests on the patio until late (11pm) The bed seemed ok but could not sleep on it.