호텔 수룰리 팔라지오(Hotel Suruli Pallazzio)

It's very cool and neat ambience and staffs working there are very kind. Foods are very good. Overall loved this hotel

Room was not clean. Bathrooms was very bad. But staff were very good and friendly. Its definitely not worth of 3000 rs.

" loved our stay" " our thanks for a great stay. " " thank you for your hospitality & kindness" " thank you, you were very kind"

Hotel was good and clean, hand a pleasant stay.

Stay is pleasant and all the hotel staff and their behaviour is very nice

They denied check in, in-spite of having a confirmation mail from make my trip. Nothing else

Two observations. 1. I found out that since i booked through makemytrip, i had a 12 noon check out condition whereas if i had booked directly with the hotel, i would have got a 24 hour check out. 2. Probably because i booked through makemytrip, i got the worst possible room. I found out both by engaging in a conversation with the staff. Non availability of 24 your check out has happened to me earlier too in other tier 2 cities. I managed a late check out as the first staff told me i am eligible for 24 hour check out and later on the 2nd staff told me the truth. I had to force myself and got a late check out.

Good and clean, food good

We went around 1 pm in midnight to check-in, in reception they said makemytrip not paying them properly so they can't accept the booking, we argued saying it's not my problem and it's the problem between makemytrip and hotel, but still they made us to wait for more than 30 mins and finally allotted a room but asked us to vacate early morning itself, i am a frequent traveler but never faced such a problem, very very bad experience