7 Glaciers Restaurant was so great, I find it hard to believe it’s in any way affiliated with ALYESKA Resort. Our gloomy, dated, shabby room was not cleaned once during our 4-day stay. The bathtub drains so slowly that it’s icky taking a shower in standing water. Overpriced, mediocre restaurants in the hotel are (under) staffed with mostly pleasant, well-intentioned waitstaff who are spread way too thin … awful service, mostly not their fault. Where is management? Arrogant, haughty front desk guy (minimum wage?). THIS. IS. NOT. A LUXURY. RESORT. They bill it as such, but it’s a disaster. The only thing that’s luxury is the amazing location … too bad the resort falls so short of expectations.
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