William James Brent
2023년 12월 29일
The property is nice and close to Disneyland so was able to walk and not worry about parking at the park. The cleaning of our room was horrible! Floor was dirty when we got there and a q tip was on the floor from the previous people…. It was still on the floor when we checked out 7 days later… the only thing that was done the first three days was garbage and replaced towels when we complained about our floor the maid service never came back. The coffee/tes in the morning.. some days you got watered down coffee and after day one there was never and tea. The cup lids do NOT fit on properly which caused a second degrees burn on our daughter’s wrist. Asked about first aid for it was not helped out by the clerk on that day. The towel are very small and rough and most days had hair on them. At times they are so busy with only one staff member at the desk that you are kept waiting for up to half an hour to just get coffee packages for your room.
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