홀리데이 인 익스프레스 호텔 & 스위트 세일럼(Holiday Inn Express & Suites Salem)

Front desk worker was extremely pleasant and organized. Had us checked in in like 2 minutes. Beds are super comfortable and the room is very clean.

Shelf in shower was broken. Shower temperature was warm at best. Carpet in room was dirty. Bed was uncomfortable. We we re woken and could hear every movement in the room above us at 3am.

No hot water for the shower was a big problem. Staff at check in seemed disinterested. Stains on the carpet in the room, didn’t feel clean. Will not be staying here in the future

Breakfast was acceptable but some items seemed stale. Selling a bottle of coke for $5? Convenience comes at a price I guess. Staff friendly and hotel close to interstate.

On the plus side: clean room, extra space with couch nice, convenient to Rt 81 but far enough away to not have truck/highway noise, nice breakfast. On the minus side: no bathroom hand soap “shipment didn’t come”, anti-slip coating in tub was so pointed that it hurt to stand on it, shower curtain too short let water on bathroom floor.

My husband and I will always stay here while traveling to see our daughter. Nice staff and the rooms are clean.

all was well except breakfast. it was cold and very little variety( no bacon sausage) .

The Holiday Inn had some fun color. The sign in person wasn’t very friendly but the breakfast person was great. I liked to 12 noon check out. .

Very disappointed with this Hoilday Inn Express. Multiple issues with room beginning with the heater not working. The hot water not working. The blackout shade not working. The electrical outlets on desk area not working. We had just ended an 11 hr ride and wanted to sleep. We put extra clothes on and went to bed. Checking out this AM we informed the front desk of the issues and were told the general manager would call us today. It’s now 4:30 PM and that hasn’t happened. Having been loyal Holiday Inn patrons this is extremely disappointing.