Generally was just Meh … While debatable if I would stay again I think its important to note some positives Pluses- - location was great, its on the other side of the river but the ferry is super easy and it was nice to be separated a little from all the crowds - We didn’t eat breakfast on site (more on that below), but we had a late dinner in the butcher restaurant. It was a nice cap to a long day of walking around and enjoying the sites - The Gym was wonderful and a lot better then we expected - The front desk was responsive to our complaints when we checked out and gave us a discount on our final bill. Negatives - Our room was never properly cleaned. It was a game of craps for what kind of towels we would got, sometimes 1 big one and 4 hand towels, other times 3 medium ones, 1 big one, and zero hand towels. This may seem silly but when you only have one towel between two folks it gets annoying real quick -There was a thick layer of dust on the shelf above the bed, which had to be at least several months to a year old. - You get absolutely no benefits based on your Marriott Status and that should of been made clearer before booking. All design hotels do it differently, so I wasn’t expecting free breakfast but usually you get a room upgrade, late checkout, or sort of some sort of acknowledgment that I have spent 75 nights of my life this year (and counting) in Marriott hotels - The front desk staff was just rude. If you asked for a towel for the gym, it seemed like you had asked for their first born. When I asked about a late check out, before even checking, I was told no. Then when I came back later in the day just to try again, the front desk clerk looked up our room and said it was possible till 1. The following morning at 12:01 they were calling asking why we weren’t out of the room yet… Overall- I’d say it was like staying in a Moxy for about twice the cost. Hotels are not cheap in Amsterdam and this was not an exception to that, but for the price range- I’d expect these basic aspects of a hotel taken care of.
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