We had a great experience at Gerasa Hotel. It started with the desk clerk,SHAHED. She checked us in early and was very personable, professional , accommodating and efficient. The rooms were nice and the beds very comfortable and clean. The food was fantastic. The best we had in Jordan as we toured with Exottica tours. Our host/server, IHSAN, in the restaurant, was so pleasant and welcoming, making us feel at home with friends. The selection , quality and presentation of the breakfast and dinner buffets was impressive. The manger, IMAD, was attentive and assuring things went smoothly. Highly recommend!!!
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