그랜드스테이 호텔 & 스위트 아메스(GrandStay Hotel & Suites Ames)

First, we reserved an accommodation room, When we arrived there were none. When we at room to find it open with the bar lock and the couch bed half opened and unable to close with the cushions on top. Tried to leave to tell clerk but door wouldn't lock so we had to leave someone behind to watch our stuff. Clerk was helpful but next room the keys only work on the 16th try. If you open the refrigerator it slides on the floor towards you. One remote for two TV's. Would not recommend.

Friendly staff and location great. Property more run down than when we stayed last (2 years ago). Workout room minimal and a sauna. Rooms dirty (stuff all over chairs) and could use some paint.

Decent hotel for a good price that was close proximity to the ISU stadium. However, our suite was not stocked with basic supplies including linens or toiletries. Otherwise, a good experience and would probably stay there again.

They gave me a room that was one bed short of what I reserved for my family of 6. While polite and apologetic, no attempt to rectify mistake was made, other than allowing me to cancel. I was able to get a room at Staybridge Suites last minute and my family had a great experience there.

Our experience at this property was outstanding. The staff was friendly and the hotel was very clean :) I did give a 4 star on property condition because the hot tub was out of service. I understand this was out of their control but was really looking forward to soaking in hot tub this weekend. Other than that everything was great

Well I got a room here and planned on using the hot tub. It was closed and I was never notified of any issues at booking or check in. I even asked how late the pool and hot tub was open. Lots of other hotels in the area to choose from. Probably not here again. The air vents near the ceiling were very dirty. Just thought of the fuzz blowing down all night while sleeping 😞

The front desk person was friendly and helpful. The room was not very clean but the biggest negative was the unknown critter in my room. I am assuming it was a mouse or rat. They gave me a new room but I kept hearing noises all night long so I left all the lights on and didn't get much sleep.

They were very accommodating, we had comfortable beds. I would stay there again.

Very nice place to stay. Clean,comfortable, quiet. Would recommend.