홀리데이 인 애머릴로 웨스트 메디컬 센터, IHG 호텔(Holiday Inn Amarillo West Medical Center)

카운터 뒤에 좋은 사람들.

We only stopped for the night, so we didn’t use any amenities. It was a very nice hotel with friendly staff. I do wish that smokers would not be allowed near the door. It kept opening and the smell of cigarette smoke clouded the lobby.

快捷類酒店，還可以！

The tub was filthy and the air unit was constantly blowing hot air full blast and no matter what we did it wouldn’t stop. The only option was leave it on and sleep in a furnace or turn it off and sleep in a freezer because it was freezing outside.

Coffee maker not working; Complained, and replacement still did not work. I gave up. Writing table was available but no chair. Complained. An old chair was brought, but not working (could not be raised). Complained a 2nd time. Was brought a torn worn-out chair which surprisingly worked. Had to complain for the heater to be adjusted to work. These comments not becoming of a Holiday Inn! Facility needs to wake up from sleep. This was the 3rd Holiday Inn in 5 years I have met with a defective coffee maker. Noticed that it was the same brand.

Hotel staff was very courteous and helpful. My room was clean and I got great food from the bar downstairs.

The hotel leaves a lot to be desired in cleanliness we actually had to change rooms but the second room was no better. The bathtubs are brown and have rust. There was random tape on the walls. The phones didn't work so no way to call down to front desk. No room service menus and we were not even told restaurant or bar hours.

Room was clean. Needs updating. Curtains don't keep parking area lights out. Bathroom door opened out into walking area?? Breakfast was wonderful as was the breakfast staff. Hotel overall was in need of updates.

Pool was not working wish they would let you know in the app but overall it was nice