그랜드 호텔 엑셀시어 아말피(Grand Hotel Excelsior)

전망은 환상적이었고 바쁜 한 달의 여행을 마친 후 필요한 휴식과 휴식을 취할 수 있었습니다.

본 숙소는 아말피 중심부에서 차로 10~15분 거리에 있지만, 호텔에서 시내까지 1시간 간격으로 무료 셔틀이 운행됩니다. 호텔 전망이 아름답고, 레스토랑은 가격도 적당하고, 메뉴도 좋고, 직원들도 모두 훌륭합니다.

우리는 이 호텔에 대해 큰 기대를 갖고 있었지만, 결국 상당히 실망했고 실제로는 일찍 밤 체크아웃하게 되었습니다. 객실은 구식이었고 Wi-Fi는 매우 불확실했습니다. 대부분의 경우 우리 방에서는 Wi-Fi에 연결할 수 없었습니다. 침대는 제가 경험한 호텔 침대 중 가장 딱딱하고 불편한 침대 중 하나였습니다. 샤워 헤드가 배를 향하고 있었고 더 이상 작동하지 않는 이전 샤워 헤드가 여전히 거기에 있었습니다. 배수구에 문제가 있어서 샤워하는 동안 보충된 샤워기 물 위에 서 있는 경우가 자주 있었습니다. 우리 방에는 우리 옆 방에 종이로 된 얇은 칸막이 문이 있었고 우리는 그들이 말하는 모든 단어를 말 그대로 들을 수 있었습니다. 호텔 자체는 오가는 것이 꽤 어렵지만 다행히 아말피까지 효율적이고 편리한 셔틀 서비스가 제공됩니다. 호텔 자체는 오래되었지만 충분히 쾌적합니다. 아침 식사 선택은 평균이었습니다. 우리는 어느 날 밤 호텔에서 저녁을 먹었는데 괜찮았습니다. 수영장은 좋았으나 여름에는 오전 9시부터 오후 6시까지만 운영합니다. 오후 5시 40분에 호텔에 체크인했는데, 수영장에 갈 수 있냐고 물었더니 청소가 잘 되어 있고 오후 6시에 문을 닫는다고 해서 안된다고 했습니다. 열쇠는 크고 무거운 놋쇠 조각이었습니다. 로비에 열쇠를 걸 수 있는 곳이 있었지만, 열쇠는 안전하지 않았고 직원이 항상 감시하지도 않았습니다. 우리는 약을 지불했습니다. 1박당 $500 CAD. 이 호텔은 그 가격만큼 가치가 없습니다.

We will return! The service was exceptional and the hotel restaurant food was better than anything in town!

Do not expect service. The manager is nasty and he happens to be the owner and presents himself as the reservations manager. . Dishonest Bring your own tissue box. Bring your own lotion and print your own toilet paper. Don’t expect service from the bar. Don’t expect any pleasant front desk staff. They are miserable and rude and certainly have no business being in the hospitality business. Nothing hospitable about this piece of misery. And his help you if you order eggs. They have to call a manager to take your order for a breakfast Buffett you paid for. Dispicable especially the multi millionaire owner Lorenzo. Upon check in he wanted to give us an upgrade for xxxx euros extra per night. When we looked at the room it was the exact identical room we had. The only difference was new paint ! When we declined the offer he became hostile and said “this is very unpleasant “ and I wished you didn’t come to my property. Granted we have been traveling Europe for a month and spent over 75k. Two couples. My spouse and I and my sister and I. They were beyond rude. We requested an early check out. They said no problem we will refund your last two nights. Guess what. They lied and refuse to issue the refund. After they told all 4 of us of course we will issue refund.

Do not expect service. The manager is nasty and he happens to be the owner and presents himself as the reservations manager. Crooks. Dishonest Bring your own tissue box. Bring your own lotion and print your own toilet paper. Don’t expect service from the bar. Don’t expect any pleasant front desk staff. They are miserable and rude and certainly have no business being in the hospitality business. Nothing hospitable about this piece of misery. And his help you if you order eggs. They have to call a manager to take your order for a breakfast Buffett you paid for. Dispicable especially the multi millionaire owner Lorenzo. Upon check in he wanted to give us an upgrade for 250 euros extra per night. When we looked at the room it was the exact identical room we had. The only difference was new paint ! When we declined the offer he became hostile and said “this is very unpleasant “ and I wished you didn’t come to my property. Granted we have been traveling Europe for a month and spent over 75k. Two couples. My spouse and I and my sister and I. They were beyond rude. We requested an early check out. They said no problem we will refund your last two nights. Guess what. They lied and refuse to issue the refund. After they told all 4 of us of course we will issue refund. Crooks and mafia. Combined.

This should not be a four star hotel... it should a five star hotel!! The staff at this hotel is so sweet, receptive, and efficient. The food at the hotel was so amazing. Even the drivers of the shuttle were friendly and hilarious! I would stay here again in a heartbeat. Beautiful scenery as well. 10/10 experience.

Location is amazing with incredible views. Staff are very helpful and go out of their way to ensure your properly cared for.

This was an amazing stay for our first time in Amalfi traveling from the US. The place has amazing views from every room and delicious food and service. I would stay here again!